Rachelle Espiritu

RACHELLE M. ESPIRITU Block 2 Lot 1 Woodcress Phase 8, Lancaster Brgy. Tapia, General Trias, Cavite, Philippines (- (mobile)- OBJECTIVE It is my objective to acquire a position in a reputable company that would best fit my qualification and to further develop my talents and skills for continuous improvement. SKILLS Effective communicator, both written and oral Efficiently responds to customer requests via phone, email, and chat. Excellent problem solver Proven ability to follow instructions, manage time and perform under pressure Capable of working with minimum supervision Can manifest leadership and management capabilities Possesses a positive attitude and is proven a team player Motivated and hardworking with commitment and excellence Exceptional in providing good customer service experience WORK EXPERIENCE October 2019 – June 2021MTailor, Home based Position: Phone and Email Support (US) September 2015 – January 2021 Globe Warehouse, Home based Position: Phone and Email Support for Amazon, Sears, Walmart and E-bay (US) January 2014 – September 2015 Choxi (formerly known as Nomorerack), Home based Position: Phone and Email Support (US) March 2012 – February 2014 Convergys, Northgate Alabang Muntinlupa City Position: Sales Associate for Optus (Australia) February 2011 – January 2012 HSBC, Northgate Alabang Muntinlupa City Position: Collection Advisor (US) September 2008 – October 2010 JP Morgan Chase Bank N.A., The Fort Global City Taguig Position: Collection Advisor (US) May 8, 2006 – August 1, 2008 Sykes Asia, Inc., Sen. Gil Puyat Ave Makati City Position: Customer Service Associate (US) EDUCATION University of Perpetual Help Dalta System, Pamplona, Las Pinas, June 2003- October 2004 Bachelor of Science in Hotel and Restaurant Management St James College of Paranaque, Sucat, Paranaque City,- Woodridge College, Soldiers IV, Molino 6, Bacoor Cavite,- REFERENCES Mary Ann Christine Arca (- - Desiree Joy Damian (- - Grace Robles (- -