Rachelle Ann Simangan Laroya

Rachelle Ann Simangan Laroya

$5/hr
Supply Chain and Procurement Officer/ Customer Account Specialist
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
36 years old
Location:
Limay, Bataan, Philippines
Experience:
12 years
Rachelle Ann S. Laroya Address: 10-12 Fiesta Homes Communities St. Francisco de Asis, Limay Bataan, Philippines 2103 Mobile #: - Email:-SSS no- TIN no- Phil Health no- CAREER OBJECTIVE Seeking a stable position with a company that offers an exciting and challenging work environment with opportunity for growth and advancement. To enhance my personal ability to work in a fast-paced environment and build sustainable relationships at all levels. WORK EXPERIENCES Supply Chain and Procurement Officer (The Crest Company) May 2020- Present Shore360 INC. Phil Excel, Clark Freeport Zone, Angeles Pampanga ✓ Demand Planning – Prepare, review and execute routine reviews of the demand planning forecast to determine products that required purchase orders. ✓ Procurement Analysis – analyse orders; inventory levels; inbound and outbound freight costs and any other procurement related costs. ✓ Purchase Order Management – regular review and dialogue with Vendors to ensure orders are on track for delivery and dealing with any issues arising. ✓ Purchase Orders – Raise purchase orders for products with Vendors for the correct quantities, prices and delivery timeliness. ✓ Logistics – coordinate and arrange logistics of shipments (sea or air) from China to Australia including optimizing container loads and coordination of multiple purchase orders into containers. ✓ Material Specialist 1, Research and Development Department September 2019- April 2020 Camelbak Products LLC, Vista Outdoor Operations LLC Bataan, Philippines Satellite Office ✓ Responsible for efficient communication with the Mills/Suppliers nominated by the Materials Manager and Product Development team. ✓ Management of global raw materials in Asia that aligns with Vista strategy, design and development vision including Color lab dip management, testing, and tracking. ✓ Quality: Work with the Fabric Mills to resolve color issues quickly ✓ Planning: Work with Planning on any late deliveries or non-conforming fabric issues that will affect customer deliveries. ✓ Team Cross functional Collaboration: Support lab dipping process through the development cycle o Support material palettes and production cross checking of all color standards to approved dips as per internal process cycle o Create seasonal fabric binders for production approvals and use by factory and quality team. o Work with quality control in the PHI office to control and resolve issues on fabrics as needed and as per process cycle o Communicate all problems and concerns to supervisor/manager and cross functional team as appropriate to mitigate risks to production deadlines Sr. Customer Account Specialist, Global Digital Business March 2017- August 2019 Emerson Electric Asia Limited, ROHQ SM Cyberwest, West Ave. Quezon City ✓ Provides service to assigned customer accounts and is responsible for day-to-day management of customer support functions, mainly: inventory management through Vendor Managed Inventory (VMI), EDI transactions management and web order support. ✓ Utilize VMI tools to recognize trends and assess impact to forecast and order decisions ✓ Conduct VMI customer reviews to correct, sustain and improve delivery and inventory performance using VMI reporting tools on delivery, inventory and sales ✓ Direct accountability for service improvements with assigned VMI customers, emphasizing inventory turns, replenishment and fulfillment ✓ Performs other duties and oversee special projects and assignments as may be assigned. o Reporting and presentation requirements o Attend conference calls, meeting and provide updates ✓ Prepares relevant reports and analysis for orders coming from the three main electronic order sources: EDI, VMI and Web. ✓ Perform live chat support through MY EMERSON website. New Partners & External Flows In charge March 2015-March 2017 Essilor Manufacturing Philippines Incorporated Freeport Area of Bataan, Philippines ✓ Focuses on the key account partner customers and to manage the relationships for the key Logistic activities. Develops the new distribution flow with their specification without impacting the distribution performance and cost of EMPI supply chain. It also includes supporting them to align with ESSILOR logistics standard. ✓ Manages all the Import lenses for EMPI from other sister plants / partners / external suppliers to guaranty the service level to EMPI customers. ✓ Manages the tinted lenses activities from the substrates import to the production planning in EMPI workshop and the distribution to the customers. ✓ Analyzes forecast data and process information efficiently ✓ Implement strategies and works closely with the Production Planning Supervisor with Central Logistics on the analysis of any variations to consider in the global production plan (weekly/monthly) ✓ Identifies and implements Logistics process improvement on external/partners flows. Production Planner/Customer Service Assistant March 2010 – March 2015 Essilor Manufacturing Philippines Incorporated Freeport Area of Bataan, Philippines ✓ Ensure that the level of lens production quantity is aligned with the quantity defined in the Master Plan taking into consideration production capacity and production constraints ✓ Coordinate and check with Raw Material’s Dept. for the availability of all the needed materials ✓ Ensure to prepare and submit all related reports concerning the weekly production program on time ✓ Carry-out an effective and efficient weekly production plan to achieve the KPI target on level of lens inventory and service to customer ✓ Prepare a monthly delivery plan for Transition lenses ✓ Check and Prepare purchase order for the import items needed to purchase in other Plants Customer Service Assistant August 2008 - August 2009 Mainstream Business Inc. SM Dept.Store, SM Baguio Upper Luneta Hill, Session Road, Baguio City,Philippines Customer Service A (Revenue Generating Area) ✓ Cashiering task ✓ Bills payment service for credit cards, telephone bills, education plan, electric bills etc. SSS payment Customer Service B (Non- Revenue Generating Area) ✓ ✓ ✓ ✓ Communication /Taking and assisting customer’s inquiries Processes return items and generates sales return voucher Customer Complaint Assistance Telephone Operator / pager EDUCATION Bachelor of Science in Tourism University of the Cordilleras Legarda Rd. Baguio City, Philippines April 2008 SKILLS AND QUALIFICATIONS ✓ Proficient in the use of Microsoft office applications (MS EXCEL, WORD, POWERPOINT, OUTLOOK) ✓ Knowledgeable in ERP System Oracle System and Database and another Third-Party tool ✓ Strong interpersonal skills ✓ Fluent in verbal and written communication ✓ Ability in multitasking, organize and work well under pressure with minimal or no supervision and ✓ Have a great sense of responsibility SEMINARS ATTENDED ✓ ✓ ✓ ✓ ✓ ✓ ✓ Understanding Supply Chain BBS (Behavioral Based Safety) DDI: Soft skills training for Effective Leaders Advance training in Microsoft Excel 2003 and 2007 Oracle 11i, Oracle 12, Oracle Sarah training Leaders in the Service to the Industry Problem Solving: Lean Approach PERSONAL INFORMATION Civil Status Birth Date Birth Place : Single : October 14, 1988 : Bataan, Philippines CHARACTER REFERENCES Geonalyn Sangcap Ethical Sourcing Officer, The Crest Company Shore 360 Inc Email:- Delsa Ruiz Supply Chain and Customer Service Manager Essilor Philippines Optical Distribution, Inc. Email:- Mickael Girardo Supply Chain Director for Partners Essilor Worldwide Supply Chain I CERTIFY THAT THE ABOVE INFORMATION IS TRUE AND CORRECT TO THE BEST OF MY KNOWLEDGE. RACHELLE ANN S. LAROYA
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