Rachelle Ann S. Laroya
Address: 10-12 Fiesta Homes Communities
St. Francisco de Asis, Limay Bataan, Philippines 2103
Mobile #: -
Email:-SSS no-
TIN no-
Phil Health no-
CAREER OBJECTIVE
Seeking a stable position with a company that offers an exciting and challenging work
environment with opportunity for growth and advancement. To enhance my personal
ability to work in a fast-paced environment and build sustainable relationships at all levels.
WORK EXPERIENCES
Supply Chain and Procurement Officer (The Crest Company)
May 2020- Present
Shore360 INC.
Phil Excel, Clark Freeport Zone, Angeles Pampanga
✓ Demand Planning – Prepare, review and execute routine reviews of the demand
planning forecast to determine products that required purchase orders.
✓ Procurement Analysis – analyse orders; inventory levels; inbound and outbound
freight costs and any other procurement related costs.
✓ Purchase Order Management – regular review and dialogue with Vendors to ensure
orders are on track for delivery and dealing with any issues arising.
✓ Purchase Orders – Raise purchase orders for products with Vendors for the correct
quantities, prices and delivery timeliness.
✓ Logistics – coordinate and arrange logistics of shipments (sea or air) from China to
Australia including optimizing container loads and coordination of multiple purchase
orders into containers.
✓
Material Specialist 1, Research and Development Department
September 2019- April 2020
Camelbak Products LLC, Vista Outdoor Operations LLC
Bataan, Philippines Satellite Office
✓ Responsible for efficient communication with the Mills/Suppliers nominated by the
Materials Manager and Product Development team.
✓ Management of global raw materials in Asia that aligns with Vista strategy, design
and development vision including Color lab dip management, testing, and tracking.
✓ Quality: Work with the Fabric Mills to resolve color issues quickly
✓ Planning: Work with Planning on any late deliveries or non-conforming fabric issues
that will affect customer deliveries.
✓ Team Cross functional Collaboration: Support lab dipping process through the
development cycle
o Support material palettes and production cross checking of all color
standards to approved dips as per internal process cycle
o Create seasonal fabric binders for production approvals and use by factory
and quality team.
o Work with quality control in the PHI office to control and resolve issues on
fabrics as needed and as per process cycle
o Communicate all problems and concerns to supervisor/manager and cross
functional team as appropriate to mitigate risks to production deadlines
Sr. Customer Account Specialist, Global Digital Business
March 2017- August 2019
Emerson Electric Asia Limited, ROHQ
SM Cyberwest, West Ave. Quezon City
✓ Provides service to assigned customer accounts and is responsible for day-to-day
management of customer support functions, mainly: inventory management
through Vendor Managed Inventory (VMI), EDI transactions management and web
order support.
✓ Utilize VMI tools to recognize trends and assess impact to forecast and order
decisions
✓ Conduct VMI customer reviews to correct, sustain and improve delivery and
inventory performance using VMI reporting tools on delivery, inventory and sales
✓ Direct accountability for service improvements with assigned VMI customers,
emphasizing inventory turns, replenishment and fulfillment
✓ Performs other duties and oversee special projects and assignments as may be
assigned.
o Reporting and presentation requirements
o Attend conference calls, meeting and provide updates
✓ Prepares relevant reports and analysis for orders coming from the three main
electronic order sources: EDI, VMI and Web.
✓ Perform live chat support through MY EMERSON website.
New Partners & External Flows In charge
March 2015-March 2017
Essilor Manufacturing Philippines Incorporated
Freeport Area of Bataan, Philippines
✓ Focuses on the key account partner customers and to manage the relationships
for the key Logistic activities. Develops the new distribution flow with their
specification without impacting the distribution performance and cost of EMPI
supply chain. It also includes supporting them to align with ESSILOR logistics
standard.
✓ Manages all the Import lenses for EMPI from other sister plants / partners /
external suppliers to guaranty the service level to EMPI customers.
✓ Manages the tinted lenses activities from the substrates import to the production
planning in EMPI workshop and the distribution to the customers.
✓ Analyzes forecast data and process information efficiently
✓ Implement strategies and works closely with the Production Planning Supervisor
with Central Logistics on the analysis of any variations to consider in the global
production plan (weekly/monthly)
✓ Identifies and implements Logistics process improvement on external/partners
flows.
Production Planner/Customer Service Assistant
March 2010 – March 2015
Essilor Manufacturing Philippines Incorporated
Freeport Area of Bataan, Philippines
✓ Ensure that the level of lens production quantity is aligned with the quantity
defined in the Master Plan taking into consideration production capacity and
production constraints
✓ Coordinate and check with Raw Material’s Dept. for the availability of all
the needed materials
✓ Ensure to prepare and submit all related reports concerning the weekly
production program on time
✓ Carry-out an effective and efficient weekly production plan to achieve the
KPI target on level of lens inventory and service to customer
✓ Prepare a monthly delivery plan for Transition lenses
✓ Check and Prepare purchase order for the import items needed to
purchase in other Plants
Customer Service Assistant
August 2008 - August 2009
Mainstream Business Inc. SM Dept.Store, SM Baguio
Upper Luneta Hill, Session Road, Baguio City,Philippines
Customer Service A (Revenue Generating Area)
✓ Cashiering task
✓ Bills payment service for credit cards, telephone bills, education plan, electric bills
etc. SSS payment
Customer Service B (Non- Revenue Generating Area)
✓
✓
✓
✓
Communication /Taking and assisting customer’s inquiries
Processes return items and generates sales return voucher
Customer Complaint Assistance
Telephone Operator / pager
EDUCATION
Bachelor of Science in Tourism
University of the Cordilleras
Legarda Rd. Baguio City, Philippines
April 2008
SKILLS AND QUALIFICATIONS
✓ Proficient in the use of Microsoft office applications (MS EXCEL, WORD, POWERPOINT,
OUTLOOK)
✓ Knowledgeable in ERP System Oracle System and Database and another Third-Party tool
✓ Strong interpersonal skills
✓ Fluent in verbal and written communication
✓ Ability in multitasking, organize and work well under pressure with minimal or
no supervision and
✓ Have a great sense of responsibility
SEMINARS ATTENDED
✓
✓
✓
✓
✓
✓
✓
Understanding Supply Chain
BBS (Behavioral Based Safety)
DDI: Soft skills training for Effective Leaders
Advance training in Microsoft Excel 2003 and 2007
Oracle 11i, Oracle 12, Oracle Sarah training
Leaders in the Service to the Industry
Problem Solving: Lean Approach
PERSONAL INFORMATION
Civil Status
Birth Date
Birth Place
: Single
: October 14, 1988
: Bataan, Philippines
CHARACTER REFERENCES
Geonalyn Sangcap
Ethical Sourcing Officer, The Crest Company
Shore 360 Inc
Email:-
Delsa Ruiz
Supply Chain and Customer Service Manager
Essilor Philippines Optical Distribution, Inc.
Email:-
Mickael Girardo
Supply Chain Director for Partners
Essilor Worldwide Supply Chain
I CERTIFY THAT THE ABOVE INFORMATION IS TRUE AND CORRECT TO THE BEST OF
MY KNOWLEDGE.
RACHELLE ANN S. LAROYA