Rachel Vorcaro
267 Greenwood Avenue, Toronto. ON. M4L 2R6
Cell: - Email:-
Career Goal
Bachelor in Fashion Design and graduated in Business – Marketing at Seneca College, I am looking for the Virtual
Assistant position at Bag Religion, where I can contribute with communication skills, detailed-oriented, proactivity,
and relevant luxury Fashion Industry experience.
Profile Summary
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2 years experience in Fashion Industry
Organized and highly attentive to detail, able to multitask, plan and manage time to reach the best results and
deadlines in a fast-paced environment
Efficient communication skills, self-starter, and cooperative team player
Customer Service experience, understanding of the client’s goals and needs
Proficient in Microsoft Office including Excel, Word, Outlook, and PowerPoint
Familiar with WordPress, Google Ads, Google Analytics, Canva, and Adobe Illustrator
Knowledge of social media platforms, Digital Marketing, and Fashion Designer
Education
Business-Marketing Diploma
September 2018 to December 2019
Seneca College, Toronto, ON
• Learned how to create an effective Marketing Plan, setting objectives, strategies, and execution.
• Relevant Courses: Accounting, Integrated Marketing Communication, and Graphic and Web
• Developed social media content, website design, and content
• Graduated with honours, achieved an overall GPA of 3.9 out of 4.0
Bachelor in Fashion Design
March 2010 to December 2014
Federal University of Minas Gerais (UFMG) - Brazil
• Complementary Studies in Business: completed Strategy and Planning, Project Management, Fashion
Research, and Marketing and Trade Courses
Work Experience
Customer Service Guest Specialist
March 2020 to August 2020
Booking.com, Toronto, ON
• Assisted clients and partners, delivering their requests on time, communicating through email, phone, and
chat to ensure resolution satisfies customers, and in accordance with policies and procedures
• Ability to handle conflicts in diplomatic manner, communication skills, and active listening ability
• Created connections with customers and effectively provided solutions, worked efficiently in a fast-paced
environment
Sales Associate
November 2018 to July 2019
Hudson’s Bay, Toronto, ON
• Open/Close registers, and cashier operations accurately
• Greeted customers, provided friendly, fast customer service in a professional and empathetic manner
Designer Assistant
May 2016 to June 2018
Fátima Scofield, Brazil
• Organized, planned and monitored product development, created reports and spreadsheets to manage
product development and processes
• Placed and tracked supplier orders, scheduled and planned meetings
• Provided support the Sales and Marketing department, created sales boards and marketing materials,
product presentations, and assisted photo shootings
