Rachel Tan

Tan Phui Yen, Rachel- |-37, Jalan Tasik Selatan 24, Bandar Tasik Selatan, 57000 KL OBJECTIVE A pragmatic, passionate, vision-seeking individual with a keen curiosity and intent to learn new things and perfect my working ethic. Currently seeking to explore and contribute to start-up companies with an inspiring vision and mission to the best of my abilities. EDUCATION Sunway University (Mar 2020 – Present) • Masters in Human Resources Management, CIPD Level 7 Qualification University of London x Brickfields Asia College (Sept 2015 – Jun 2018) • Bachelor of Laws, LLB Graduated with 2nd class upper Brickfields Asia College (Apr 2014 – Jun 2015) • A-Levels Graduated with 1 A*(Law), 1 A (Business Studies), 1 B (Mathematics) SM Sri Sempurna (Dec 2013) • SPM Graduated with 4 A+, 4 A, 1 A- WORKING EXPERIENCE CapBay (Jun 2019 – Present) HR/ Talent Acquisition Specialist ( August 2019 – Present ) • Managing and assisting in multiple recruitment channels including recruitment agencies, online job portals, direct emails, and social media • Liaise directly with the Chief Operations Officer/Head of Department to ensure that recruitment efforts meet the needs and requirements of the company • Conduct interviews with potential candidates to assess their suitability • Assist in other ad-hoc tasks in the office environment, across departments, to ensure that any gaps are filled • Receive complaints/reports of issues from employees and relay them to management in a professional, objective manner whilst also providing solutions to the issues Business Analyst/ Funding Advisor (Jun 2019 – Present) • Interview clients pre-sales about their business nature to assess and determine their eligibility with regards to the company’s financing product • Front lining the sales funnel to ensure that leads obtained and filtered are of quality to optimize resources allocated within the company • Liaise with Relationship Managers to see the deals through from first point of contact to closing and transacting • Receiving complaints from customers and providing feedback to the team to come up with an action plan or solution to better cater to the market needs • • Revising weak points in the sales system alongside team members to constantly optimise the product offering and sales process Investor Relations Specialist ( Jan 2020 – Present ) • Assisting in the development of Standard Operating Procedure and the backend or reconciliation processes of the Investor Relations Department • Assist the Investor Relations Manager and Directors in ensuring that all investors are thoroughly reviewed via KYC, abiding to rules and regulations set by the Regulator • Work closely with the Tech team in testing online functions on our platform to locate bugs and inconsistencies, both on the UI and UX basis. SysArmy Sdn Bhd (Jan 2019- May 2019) Management Trainee in the Sales Department CapBay (Jun 2018 – September 2018) Legal Intern • Proofread and vet through existing agreements, ensuring that the terms comply with the updated legal framework for companies in Malaysia • Assist various departments in project management and other ad-hoc tasks • Manage external claim procedure with third party governmental authorities (eg. MATRADE) • Plan, manage and execute team building activities for the company SKILLS 1. • • • Microsoft Office Skills Microsoft Word: ⋆⋆⋆⋆ Microsoft Excel: ⋆⋆⋆ Microsoft PowerPoint: ⋆⋆⋆ 2. WordPress • • Basic knowledge in the operation and functionality of WordPress Basic knowledge in SEO and social media marketing 3. Talent Acquisition • JobStreet • WOBB • LinkedIn • Through 3rd party recruiters (ie. Student Body Associations and External Recruitment Companies) 4. Teamwork 5. Analysis LANGUAGES English Mandarin • • Fluent Fair Malay Cantonese • • Fluent Fair REFERENCES Tiffany Lim • • • Senior Relationship Manager and Special Projects at CapBay Contact number:- Email address:-