Rachel Steele
COPYWRITER
WORK EXPERIENCE
WEBSITE/PORTFOLIO
Customer Service Adviser at 360 Dotnet
April 2021 - May 2022
CRM software created for financial advisers
www.rachelsteelecopywriter.com
Assisted users and answered queries via email
keeping a professional and polite tone of voice
Was in charge of the website's live chat where I
quickly answered any queries
Communicated with the rest of the customer support
team for a quick turnaround
Experienced working in a hybrid remote environment
Bubbleducks Soap Store
A family business
fairs/events
Current position
selling
handmade
soaps
at
craft
I am the copywriter and a stall helper for Bubbleducks.
I answer customer queries about the products and
prices
I encourage sales and handle payments when on a
stall.
I wrote the website copy and have made social media
posts to market the brand.
I have advised the business owner on marketing
decisions and through the recent rebranding.
VOLUNTEER WORK
Arts in The Market Accrington
An organisation providing free arts and crafts to
children of all ages
Current position
I have created posters to advertise the Under the
Sea art exhibition featured in a local art gallery. A
poster of mine was featured in Acorn Community
News Magazine, a magazine that is widely read in
my local area.
I volunteer for this organization by helping the
children with their crafting, in ways such as using
scissors for them, sticking things down, and teaching
them how to do the activity provided, I also am the
sole helper with setting up before the session starts
and packing things away at the end.
SKILLS
Copywriting
Digital Marketing
Web Copywriting
Social Media Copywriting
OTHER
I'm a member of the Gen-Z
copywriting community Word
Tonic, where we have weekly
masterclasses with copywriters
from brands such as Duolingo,
TikTok, and Marvel.
I'm taking The Freelance
Copywriter Kickstarter Course
by The Creative Copywriter, a
world-famous copywriting
agency.
In Year 6, I was accepted onto
the Gifted and Talented register
for my reading and writing
skills.
Contact Me:--
