Rachel Mae Apilado

RACHEL MAE APILADO VIRTUAL ASSISTANT Skilled Virtual Assistant who can provide top-notch support to clients with high focus on delivering exceptional results in a timely manner. CONTACT-- Cebu City, Philippines RELEVANT EXPERIENCE TECHNICAL SUPPORT ADVISOR-INTUIT Concentrix CVG Phils. | June 2021-March 2022 Provide excellent customer support related to accounts and software Troubleshoot and resolve issues/errors with SKILLS QuickBooks Desktop and QuickBooks Online Assist QB users in migrating the data from QB Proficient in QuickBooks Desktop desktop to online and vice versa and resolve any and QuickBooks Online issues may arise Knowledgeable with tools such as Utilize excellent customer service skills and exceed OnlyFans, CreatorHero, customers' expectations Salesforce, Slack, MS Office, Canva and Capcut Strong organizational and PRINCESS MANAGEMENT AGENCY problem-solving skill OF CHATTER | May 2022 - August 2023 Resourcefulness and high level of Engaging in personalized conversations with integrity subscribers, forging positive connections and nurturing deep relationships EDUCATION UNIVERSITY OF CEBU- CEBU CITY PHILIPPINES Selling and upselling models’ exclusive content Provide swift and professional responses to messages, ensuring high quality communication Bachelor of Science in Business Handles NSFW contents with extreme Administration major in Human professionalism Resource Development and Management