Rachel Leigh

Rachel Hezel Williamston, NC- Authorized to work in the US for any employer Work Experience Admissions Advisor Fullstack Academy of Code - New York, NY February 2018 to Present Assist incoming students with enrollment and processing Respond to student inquiries and concerns Implement and execute Support Team training procedures Assist with various marketing projects and strategies Moderate live info sessions and social media outlets Coordination of pre-program prep classes Intensive In-Home Counselor Compass Youth and Family Services - Norfolk, VA April 2016 to March 2018 Provide sound therapeutic intervention in working towards the goals of the high risk child and their family Develop and implement individualized treatment plans Provide timely and accurate progress reports regarding client goals and family participation 24/7 emergency and crisis response Attend weekly supervision, staff meetings and monthly trainings Develop and maintain working relationships with community professionals, including case managers and outpatient therapists Responsible for accurate and ethical reporting of billable hours to insurance companies and other funding sources Mental Health Specialist Baker Victory Services - Lackawanna, NY March 2014 to April 2016 Supervise juvenile males in a non-secure detention environment Provide therapeutic interventions as appropriate in accordance with treatment plan goals Time management and completion of daily and monthly paperwork Ensure the safety and welfare of all individuals under care Provide crisis intervention, including verbal de-escalation and physical interventions Maintain certification in CPR/First Aid and Therapeutic Crisis Intervention (TCI) Accurately record and report all incidents or violations to the appropriate parties Provide transportation to medical appointments, home visits, and other community outings Communicate with family members and outside service providers in a timely and effective manner Education Bachelor's in Social Work Daemen College - Amherst, NY January 2010 to May 2013 Associate in Human Services Erie Community College - Orchard Park, NY September 2008 to December 2010 HS Diploma in General Studies Holland High School - Holland, NY September 2004 to June 2008 Skills Marketing, Administrative Skills, Client Services, Microsoft Office, Zendesk, Intercom, Asana, Organizational Skills, Slack, Inbound Sales Certifications/Licenses MANDT Qualified Mental Health Professional-C Inbound Sales Certification June 2018 to Present Inbound Sales Certification by Hubspot Introduction to Python for Computer Science May 2018 to Present University of Berkeley Additional Information Erie County Department of Probation (BSW Internship) Buffalo, NY August 2012-April 2013 Learn the functions of the probation department under direct supervision of a full time probation officer Assist in overseeing a caseload of approximately 100 adults on probation Assist with paperwork and record case notes as needed Develop a thorough knowledge of community resources and establish professional relationships with providers Attend court and assist in providing reports to the judge