Rachel Joyce Nunez
14 San Andres st. San Beda Village, Tandang Sora Quezon City
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Objective
To find a challenging position to meet my competencies, capabilities, skills and experience as a Customer Representative.
Skills
Goal-directed, skilled communicator, persuasive and adaptable. Self-motivated with high energy, initiative and focus. Keen insight to the need and view of others- able to listen and identify issues or problem areas and from innovative solutions.
Experience
Sykes Asia Inc.
February 2011- February 2012
Chat Technical Support Representative
IBM Global Process Services
July 2012- September 2013
Chat/Email Customer Support Representative
Convergys
September 2013- September 2014
Chat/Email Customer Support Representative
Subject Matter Expert
AFNI
July 2015- March 2016
Chat Customer Support Representative
TaskUs
April 2016- June 2017
Email Customer Support Representative
Subject Matter Expert
Education
Our Lady of Fatima University
B.S Nursing
June2006-November2009
