Rachel Joy Nieva

RACHEL JOY V. NIEVA Lot 11 Blk 74 Ivory St. Rizal, Makati City - E-mail Add:- QUALIFICATION SUMMARY I am a person with positive outlook in life and have the ability to adjust and to enhance my potential. I am efficient and focused. A hardworking person and dedicated to the things that must be done on time. My best quality is being meticulous in learning and doing the assigned task for me. It helps me to perform in exact standards. EDUCATIONAL BACKGROUND Short Course Summer Workshop Radio Disc Jockeying Eagle Broadcasting Corporation 25 Central Ave. Diliman, Quezon City May- College Level University of Makati J.P. Rizal Ext. West Rembo, Makati City BA in Communication and Service Management June 2011- April 2015 Secondary Level Fort ridge Asian School 7125 Gen. Ricarte ST., South Cembo, Makati City June 2008- March 2011 The Fisher Valley College Hagonoy, Taguig City June 2007- March 2008 Primary Level Bethel Christian School West Rembo, Makati City June 2001- March 2007 WORK EXPERIENCED Hinduja Global Solution William Hill Customer Service 6thflr E- Commerce bldg. City Walk 11th floor Net Lima Bldg., Crescent Park Eastwood, Quezon City 5th Ave BGC, Taguig City Customer Service Representative Email and Chat Support Specialist Aug. 22, 2014 – February 14, 2016 Aug. 23, 2016 – December 13, 2016 Teleperformance TATA Consultancy Services 14th floor SM Aura Office Tower14th floor Panorama Tower McKinley Parkway, Taguig City 34th street BGC Taguig City June 6, 2017- June 25, 2018 Senior Process Associate July 11, 2018 - Present SKILLS PERSONAL BACKGROUND Active Listening Skill Birth date: July 23, 1994 Multi-tasking Age: 25 years Old Communication Skill Status: Single Office Microsoft Mother’s Name: Annabelle. Nieva Google Docs and Sheets Occupation: Entrepreneur Data Entry /Typing Skill Father’s name: Francisco M. Nieva Reports and Research Occupation: Businessman Siblings: Four Brothers CHARACTER REFERENCE Roma Capistrano Des Manzon- - Quality Analyst Trainer Customer Contact Channels Hinduja Global Solutions BGC, Taguig City _________________ Rachel Joy V. Nieva Applicant