Rachel Isaac Idung

RACHEL ISAAC-IDUNG Ajah, Lagos, Nigeria |-- PROFILE A Business professional with over three years of work experience and the recent completion of a B.Sc. in Business Administration. Efficient and industrious individual, dedicated to driving optimal customer satisfaction. Excellent communication skills combined with analytical and attentive nature. Always seeking ways to enhance revenue and boost customer satisfaction. SKILLS AND INTERESTS Excellent organisational skills Proficient in Computer applications; (MS: Word, PowerPoint, Excel and Google Apps) Excellent Problem-Solving Skills Time management skills Multi-tasking Inventory and stock management Team work and interpersonal skills Excellent communication skills WORK HISTORY Igbinedion University, Edo Jan 2021 – June, 2021 Position: Assistant College Finance Officer Maintained records and receipts for all daily transactions. Ensured financial records were kept up to date with the latest transactions and changes. Monitored all bank deposits and payments. Promptly responded to students’ inquiries and complaints in person. Entered students and account data from source documents within time limits Gospel Pillars International Oct 2019 – June, 2021 Position: Financial Officer Prepared monthly breakdowns of actual budget for all departments as required. Effectively managed the organization’s bank account. Delivered periodic financial reports Ensured cash reserves were maintained as directed. Office of the Governor, Akure (NYSC) Nov 2017 - Oct, 2018 Position: Protocol Officer Provided quality, pro-active and consistent customer service Maintained staff establishment lists, files, records, and other administrative duties Worked in teams to Organize foreign and domestic visits, ceremonies, and special events. Ace Enterprise Feb 2015 – May, 2015 Position: Cashier Received 97% satisfaction rating from customers as a result of excellent customer service. Assisted customers with product-related questions, store policies, and refunds and exchanges. Collaborated with the team to quickly resolve customer complaints with the appropriate action. Processed POS transactions, including cheques, cash, debit and credit purchases and refunds. Reconciled cash drawer at start and end of each shift, accounting for any errors and resolving discrepancies to maintain accuracy. EDUCATION B.Sc., Business Administration 2021 First class honours Igbinedion University, Okada, Edo state. B.Sc., Physiology 2016 University of Ibadan, Oyo state. CERTIFICATION/TRAINING Jobberman Soft Skills Training Certification 2021 Enterpreneurship Development Training 2017 VOLUNTEER EXPERIENCE Ayo Faleti & Co. – Legal Practitioners May 2018 –July 2018 Volunteered as a trainee to empower over 200 inmates in prison. This helped them to gain hands-on skills before the time of their release. Zenith Tutors – Tutor January 2018 - August 2018 Volunteered as an academic tutor teaching Maths, English, and science to pupils from less privileged schools. This led to them performing impressively in their junior WAEC examinations. REFEREES Available on request