Customer service professional with 10 years of extensive experience in various functions such as, but not limited to the following:
◙ Technical support (Voice, Chat, and Email)
◙ Collections (Voice)
◙ Social Media, Project & Campaign Management
◙ Digital Marketing
◙ Quality Assurance
◙ Lead Generation
◙ Basic Bookkeeping
◙ CRM management and integration
◙ Team Management
◙ Coaching Excellence
◙ ESL Teaching