Rachel Eversole

Rachel Eversole

$30/hr
Customer Service and Human Resources
Reply rate:
50.0%
Availability:
Full-time (40 hrs/wk)
Age:
33 years old
Location:
San Diego, Ca, United States
Experience:
10 years
Rachel Eversole-- LinkedIn OBJECTIVE: To pursue a career that utilizes my sales experience while expanding my technical knowledge. EDUCATION: George Mason University. B.A. Environmental Science & Policy, 2014 SKILLS/ TECHNOLOGIES/ CERTIFICATIONS: CRM software: Salesforce, Oracle NetSuite Sales & Marketing software: HubSpot, ZoomInfo, Outreach, LinkedIn Sales Navigator Project collaboration tools: SharePoint, MagicDraw, Notion, Microsoft Teams, Google Drive, Slack Microsoft Office, Microsoft Dynamics, Adobe Acrobat Pro PROFESSIONAL EXPERIENCE: Project Coordinator: Sales and Procurement Mission First Solutions, LLC Dec 2022- Jan 2024 Consulted with clients after sales or contract signings to resolve problems and provide ongoing support. Contacted prospective or existing customers to discuss how services can meet their needs. Created forms or agreements to complete sales. Gained experience with configuration management, document repositories, document management, and software and system requirements documentation. Collaborated with the government client to establish technical specifications and create the material for publication. Managed documentation for the program with vendor providers and government stakeholders. Efficiently communicated the trade-offs between metrics to clients. Communicated feedback, challenges, and insights effectively and concisely to a variety of audiences. Sales Development Representative Jun 2021- Jul 2023 Ionic Gathered technical requirements from development teams to identify needs, then present solutions for purchase. Identified prospective customers using a variety of software tools, leads from clients, or information from conferences and virtual events. Gained working knowledge of IT systems and software development life cycle (SDLC) documentation requirements. Composed messaging for outreach to C-level, technical & legal departments. Interacted with technical team members such as developers, quality assurance teams, and software architects. Contacted regular and prospective customers to demonstrate products and explain product features. Recommended service features based on knowledge of customers' needs and vendor capabilities and limitations. Account Manager/ Technical Recruiter Dec 2019 - June 2021 Catapult Federal Services Provided staffing services to a variety of both federal and commercial clients. Gathered technical requirements and contributed to proposals. Negotiated terms of sales or service agreements.  Contacted regular and prospective customers to demonstrate products, explain product features, and solicit orders. Set up interviews and filtered candidates. Assisted with the client onboarding process. Referenced SAM.gov to contribute to business development efforts. Analyzed complex technical and functional specifications to determine audience and documentation solutions.  Sales Manager/Trainer May 2014 – Dec 2019 Cosmos Inc. Developed training materials on company policies and procedures. Supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Enforced safety, health, and security rules. Monitored customer preferences to determine the focus of sales efforts. Supervised staff, managed work schedules, implemented training. Developed criteria and feedback mechanisms for measuring the training results and updating the training material. Fundraising Development Coordinator Dec 2013 - May 2014 National Wildlife Federation Assisted with preparation/management of government grant proposals. Developed fundraising activity plans that maximize participation or contributions and minimize costs. Created spreadsheets describing program work for federal campaigns. Planned donor outreach activities: research and writing applications and acknowledgments. Presented fundraising projects at public events. Collaborated with government agencies and non-profits.
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