Rachel C. Suarez
Ecommerce Associate / Pinterest Growth
Manager and Mktg
-
“ I help entrepreneurs organically drive
traffic to their websites using the Pinterest
platform. More visits, more revenue!
Skills
Time
Management
-
Work Experience
Pinterest Manager
In-depth knowledge of Pinterest marketing strategies.
Ability to optimize Pinterest profiles for increased visibility
and engagement.
Ability to create clickable eye-catching pins that direct the
pinners to the website.
Targeted-right SEO keyword research of the pin for better
search engine rankings.
Ecommerce VA
Problem
Solver
Adaptability
Project
Management
Marketing
Communication
Tools
Canva
Shopify
Google
Workspace
JULY 2017 / AUGUST 2023
Order management including payment verification and
updating customers on the status of their orders.
Responding to customer inquiries via email using Zendesk
and HappyFox.
Shopify navigation to find products and place orders.
Tracking the common issues or trends and documenting
recurring issues of the customers.
Securing customer information and adhering to company
Policies.
Maintain response within the timeframe and simultaneously
manage the tasks to prioritize urgent issues.
Zendesk
Capcut
Virtual Assistant
Pinterest
FEBRUARY 2020/ NOVEMBER 2020
Education
Adamson University
BS Pharmacy
June 2003 - March 2006
Paranaque National High School
June 1999 - March 2003
Creating curative content using Canva
Scheduling and publishing content to social media
platforms such as Facebook and Linkedin.
Responding to comments and inquiries about the services
that clients offer.
Monthly collaboration with the client and implementing a
new strategy for content.
Customer Support Representative
FEBRUARY 2015 / 2017
Guiding customers in troubleshooting Android devices and
Google Account.
Phone, Email, Chat handling
Familiar with handling activation of accounts, refund of in-app
purchases, and apps in PlayStore.
