RACHEL V. LAPIDEZ-BAUTISTA
City Address:#487 Saint William’s Subdivision, Florentino Street, Catbangen,
City of San Fernando, La Union
Provincial Address: Villamor Street, Guiset Norte, San Manuel, Pangasinan
Mobile Number:-
PERSONAL DETAILS:
Birthdate: June 23, 1977
Birthplace: Agoo, La Union
Civil Status: Married
Nationality: Filipino
Religion: Roman Catholic
EDUCATIONAL BACKGROUND:
ELEMENTARY: Felkris Grade School, Inc.
Lingsat, City of San Fernando, La Union
YEAR GRADUATED: 1989
SECONDARY: Saint Louis College Special Science High School
Lingsat, City of San Fernando, La Union
YEAR GRADUATED: 1993
COLLEGE: Saint Louis College
Bachelor of Science in Architecture
Carlatan, City of San Fernando, La Union
YEAR GRADUATED: 1998
WORK EXPERIENCES:
Bureau Manager
The Ilocandia Express Newspaper
Consolacion, Agoo, La Union
Tasks & Performances: Edit and gather news items and advertisements
Inclusive Date: May 1998 to October 2000
Production Clerk
Philmosa Garments Inc.
Alabang, Muntinlupa City
Tasks & Performances: Assist in payroll and production performances
Inclusive Date: September 2004 to February 2005
Front Desk Clerk
Villa Estrella Resort Hotel & Restaurant
Paringao, Bauang, La Union
Tasks & Performances: Accept phone calls, inquiries and reservations
Compute daily sales and accountables
Inclusive Date: September 2006 to March 2007
Staff Supervisor
Azotea Greens
Azotea Bldg. Session Road, Baguio City
Tasks & Performances: Supervise kitchen and dining staff & attend customer inquiries, reservations & complaints.
Inclusive Date: May 2007 to January 2008
Customer Service Representative
NCO Clark Philippines, Inc.
Business Center 4&5, PhilExcel Business Park, Manuel Roxas Highway, Clark Freeport, Pampanga
Tasks & Performance: Accept calls, customer inquiries on their accounts and activate their accounts.
Inclusive Date: November 2008 to May 2009
Operations Executive
Aegis People Support Inc.
People Support Center, Ayala Avenue cor. Sen. Gil Puyat Avenue, Makati City
Tasks & Performance: Accept phone calls from customers terminating their accounts and try to save their accounts by winning them back.
Inclusive Date: January 2011 to March 2011
Account Specialist
Sutherland Global Services
Tarlac City
Tasks & Performances: Accept phone calls from customers inquiring on their taxes.
Inclusive Date: December 2011 to May 2012
Sales Professional
Convergys-Stream Global Services
SLC Bldg. Ayala Avenue, Makati City
Tasks & Performances: Accept phone calls from customers inquiring and buying cellphones and gadgets.
Inclusive Date: January 2013 to June 2013
Sales Executive
SPI Global Services
Jupiter Street, Makati City
Tasks & Performances: Accept phone calls from customers inquiring and buying cable plans and gadgets.
Inclusive Date: July 2013 to December 2013
CHARACTER REFERENCES:
Atty. Cresencio Aspiras Jr.
Prestige Tower, Ortigas, Pasig City
Cp #-
Allan De Guzman
Team Supervisor
Convergys-Stream Global Services, Ayala Avenue, Makati City
Cp #-
Lalaine V. Aspiras
Editor-in-chief
The Ilocandia Express, Consolacion, Agoo, La Union
Cp #-
Patrick John Padua
Training Specialist
SPI Global Services, Jupiter Street, Makati City
Cp #-