Rached Ben Yahya

Job-seeker CONTACT TELEPHONE - ADDRESS 2021 Heliconia bldg Tivoli Garden Hulo Mandaluyong EMAIL- Network https://www.facebook.com/ rached.benyahya Professional Experience Rached Ben Yahya Intro I’m a native Arabic speaker from Tunisia, rigorous, versatile, and autonomous. I’m a fast learner and I’m willing to offera compassionate service with efficiency, hard work, and commitment. Personal info: Age: 29. Sex: Male. Weight: 70kg Height: 174cm. Civil Status: Married. Citizenship: Tunisian. Birthday: August 27,1993. LANGUAGES English French Ara bi c (native) Russian Skills Microsoft Word MicrosoftExcel Microsoft PowerPoint AUTOCAD Skills Business-to-Business (B2B), Analytical Skills, Working Experience, Etiquette, Data Entry, Chat, Written Communication, Skilled Multi-tasker, Organization Skills, Interpersonal Skills, Customer Satisfaction, Customer Experience, Computer Literacy, Customer Support, Customer Service, Microsoft, Office Teamwork, Arabic, French, English, Translation, Marketing, Microsoft Excel, Microsoft Word, Management, Leadership, Problem Solving, Tenacious Work Ethic, Critical Thinking, Communication. Hobbies Sports (Football, Fitness), reading 01/10/2022 – Ongoing | Sales Agent and a Team Leader | PackYourBags Travel & Tours Working on B2B transactions, mostly offering services and closing deals with travel agencies and transportation companies. Working on B2C transactions, focusing on closing deals with different customers from all over the world including Filipinos, Arabs, English, and French clientts. (90% of my clients are Arab speakers because I’m the only one in the agency who can speak Arabic). Helping potential customers with their inquiries and providing services for them. Going out on missions like meeting with Arabic, French, and English speaking clients and representatives of other travel agencies and taking care of major company related tasks. Creating travel and itinerary packages and closing deals with new customers. 01/08/2018 – 30/07/2022| Working On My Own Self-employed from August 2018 till July 2022 Focusing on B2C sales and offering my services to Arab and French costumers. Managing construction sites and installing electricity systems in different buildings, houses, and offices. Achieving respect and recognition from my clients in the region. Gained a lot of experience in Sales Field due to the closed several successful deals with clients over the years. 05/03/2018 – 30/05/2018 | Technician Internship| SOGELEC Electrical calculation note: Electrical calculations in both low voltage (B.T.) and high voltage (H.T.) electricity. Realization of electrical plans with AutoCad. 24/04/2017 – 30/06/2017 | Technician Internship| Company Mr. Zardoum Aymen 05/09/2016 – 05/12/2016 | Electrician| Fourati Hotel Maintenance and installation of electrical equipment, fixing, repair. 27/04/2015 – 23/06/2015 | Electrician Helper | Bel Azur Hotel Maintenance and installation of electrical equipment, fixing, repair. 10/02/2012 – 05/05/2015 | Bilingual Arabic - French Analyst | Teleperformance Reviewing photos, videos, and text-based content and make judgments as to whether reviewedcontentisin violationof client’stermsof services. Ensure every piece of contentinviolationof Client’stermsof servicesisaccurately identified and flagged for action in a timely manner- |Customer Service Representative | French Account | Teleperformance Technical support, handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues the customers experience. DIPLOMAS 01/02/2016 - – (BTS) Senior Technician Certificate in electricity building - (CSFM Nabeul) Sectoral Maintenance Training Center of Nabeul in Tunisia | Undergraduate 02/09/2013 – 30/062015 – (BTP) Team Leader Certificate in electricity building (CSFM Nabeul) Sectoral Maintenance Training Center of Nabeul in Tunisia