RACHEAL NAJJEMBA
VIRTUAL ASSISTANT
Kampala, Uganda
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PROFILE
I am a highly skilled and experienced Virtual Assistant with a passion for providing top-notch
support to businesses and entrepreneurs. I am dedicated to helping you maximize your
productivity and achieve your goals.
WORK HISTORY
Field/Phonecall Interviewer
Uganda Bureau of Statistics, 2022 – Present
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Entered data into computer systems, databases, and spreadsheets with high accuracy
and speed.
Checked data for errors, inconsistencies, and completeness.
Identified and corrected errors, duplicates, and inconsistencies in data.
Sorted, filtered, and formatted data.
Generated reports and performed basic data analysis.
Administrative Assistant
Cornerstone Design & Engineering, 2017 – 2021
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Created and edited documents, reports, and correspondence.
Transcribed audio and video files into written text.
Created, edited, and formatted documents using word processing software.
EDUCATION
Diploma in Architecture, June 2015
CERTIFICATIONS
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Customer Service Fundamentals, Coursera
Professional Diploma in CRM Platforms Management, Udemy
Foundations of Digital Marketing and E-Commerce, Coursera
Attract and Engage Customers with Digital Marketing, Coursera
In-Demand IT Skills, Digital Witch
SOFTWARE PROFICIENCY
HubSpot, Zoho, Salesforce, Zoom, G-Suite, TeamViewer, Calendly, Slack, Loom, ClickUp,
Microsoft Office Suit, Hubspot, GoHigh Level, Canva, Intercom
SOFT SKILLS
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Attention to detail
Quick learner and highly adaptable
Tech-savvy
Problem solver
Good communication skills
Active listener
Strong telephone etiquette
Positive and persistent attitude
