Racheal Bunmi Otu

Racheal Bunmi Otu 211 Roughwood Drive, Kirkby, Liverpool, L33 8XE - Email:- Personal Profile I am a motivated individual who is punctual, honest and hardworking. My previous experience includes working in schools and in administrative/customer service roles. I have excellent communication skills and relate well to people at all levels. I am smart in appearance and I always carry out my duties to the highest standards. I am able to work as a member of team or on my own demonstrating flexibility and initiative on all occasions. I am willing to learn new skills to develop both personally and professionally. Key Skills • Effective communicator, able to multitask effectively • Excellent customer service • Motivated and enthusiastic • Able to stay calm under stressful situations • Flexible and adaptable • Passionate about helping others • IT literate including all Microsoft packages Employment History 2024 – 2025Teaching Assistant, St. Marie’s Catholic Primary School, Kirkby  • Assisting with classroom management. • Providing individualized support to pupils. • Setting up classrooms ready for lessons. • Looking after children who are upset or unwell. • Working as part of a team, meeting deadlines. • Adhering to health and safety and safeguarding procedures. 2024Teaching Assistant/Cover Supervisor Tradewind Recruitment Agency, Liverpool • Ensuring that the students are up-to-date with their tasks. • Watch, record and report the progress students make. • Work with students to make sure they understand their lessons/work. • Render assistance to those who need help or support. • Look after the students who are unwell. • Working as part of a team, meeting deadlines. • Adhering to health and safety and safeguarding procedures. 2023Warehouse Operative, Seko Logistics, Kirkby • Picking and packing orders. • Use of hand-held scanners. • Checking goods for missing and damaged items. • Stacking goods in the correct place for storage. • Worked well alone, unsupervised, and as part of a team. • Maintained a safe working environment/ adhered to health and safety procedures. 2021 – 2023Admin Officer/Customer Representative The Diadem College, Lagos, Nigeria • Scheduling and taking care of general clerical tasks. • Preparing reports, receiving and forwarding communications. • Helping in receiving stock/products into the system. • Organising records: keeping company records organised. • Adhering strictly to the company rules and regulations. 2019 – 2021Sales Executive Home Affairs Supermarket, Lagos, Nigeria • I attended to customers on the counter. • I negotiated contracts and packages. • I maintained accurate records on company database. • I reviewed and reported on sales performance. • I attended exhibitions and conferences.  • Worked well alone and as part of a team. Education and Training 2024Online Course Becoming a Customer Service Executive 2013Tiplogo College, Ondo, Nigeria Diploma in Computers 2013Ondo, Nigeria Certificate in NYSC Entrepreneurship Skill -Obafemi Awolowo University (Adeyemi Chapter), Ondo, Nigeria BA (Ed) English References References are available upon request.