Rachael Ayeni

Hi, I'm Rachael

A focused professional with strong experience in Customer Service Representative Virtual assistant, I am proficient in responding to customer inquiries, handling live chat and support, managing customer relationships with the proven ability to assist customers with the well-informed selection of suitable products and services which demonstrate exceptional communication and relationship building skills, and encourages team collaboration in order to achieve excellent customers satisfaction. I am familiar with customer support platforms such as Zendesk, Freshdesk and Intercom. I am also skilled in CRM systems such as Salesforce, Hubspot and Zoho.

Additionally, I have experience using Virtual meeting platforms such as Google Meet, Microsoft Teams and Zoom.