Rabiya Tahir

Contact- www.linkedin.com/in/rabiyatahir (LinkedIn) Top Skills Administrative Efficiency Primary Education Curriculum Development Rabiya Tahir Virtual Assistant | Customer Support & Lead Generation Specialist Pakistan Summary As a freelance virtual assistant, I offer administrative, creative, and technical assistance to individuals and businesses remotely. With over five years of experience, I am well-versed in various administrative tasks, such as managing calendars, scheduling appointments, handling emails, making travel arrangements, and handling customer inquiries. In addition, I have experience in social media management, content creation, and website maintenance. I can create engaging social media posts, blog articles, and newsletters to help promote your brand and increase engagement with your audience. My technical skills include proficiency in Microsoft Office Suite, Google Suite, Asana, Trello, Slack, and other project management and communication tools. I am also well-versed in customer relationship management (CRM) systems, such as HubSpot, Salesforce, and Zoho CRM. As a virtual assistant, I understand the importance of confidentiality, professionalism, and timely communication. I am dedicated to providing exceptional service to my clients and strive to exceed their expectations. If you need a reliable and skilled virtual assistant to help manage your workload, I am here to help. Please feel free to contact me to discuss your specific needs and how I can assist you in achieving your goals. Experience Hire Like a Pro Administration Assistant August 2023 - Present (5 months) Bucharest, Romania Page 1 of 5 BDC Angels LLC Administration Specialist | Research | Recruitment | CRM Management August 2022 - October 2023 (1 year 3 months) -Conducted extensive research to gather valuable information for informed decision-making. -Demonstrated effective cold calling skills to engage potential clients and prospects. -Excelled in appointment setting, optimizing the scheduling process for efficient operations. -Led recruitment efforts, identifying qualified candidates and facilitating the hiring process. -Managed various backend tasks and administrative responsibilities to ensure smooth operations. -Skillfully handled accounts, contributing to accurate financial record-keeping. -Orchestrated social media management, engaging online audiences and sharing relevant content. -Utilized CRM systems for efficient lead and client management. Retirent Real Estate Lead Generation and Administrative Specialist | Expert in Lead Sourcing and Management March 2020 - September 2022 (2 years 7 months) -Successfully conducted lead generation by extracting data from various real estate and county websites. -Proficient in lead scrubbing, skip tracing, cold calling, and thorough research techniques. -Leveraged platforms such as LinkedIn, Apollo, Airbnb, and other tools to enhance lead sourcing. -Managed the end-to-end hiring process, from candidate selection to onboarding. -Assumed responsibility for administrative tasks, ensuring smooth operations and organization. -Demonstrated expertise in lead management and optimization for increased conversions. -Showcased versatility by effectively handling a combination of lead-focused and administrative duties. Zameen.com Page 2 of 5 Real Estate Sales and Client Engagement Specialist | CRM Management | Proactive Outreach October 2020 - September 2021 (1 year) -Utilized custom-built CRMs to efficiently manage contacts and streamline sales processes. -Conducted proactive outreach by making calls to gauge interest in real estate property purchases. -Represented a real estate company with multiple projects, effectively describing project details through calls and meetings. -Managed email communications, messages, and phone calls to maintain effective client engagement. -Participated in training sessions to enhance product knowledge and sales skills. -Engaged in face-to-face and outdoor meetings to build relationships and discuss project opportunities. -Effectively communicated project features and benefits to potential buyers during calls and meetings. -Demonstrated strong time management skills to balance various tasks and commitments. WORKING WITH HOUSES, LLC Property Sales Outreach Specialist | CRM Management | Appointment Scheduling | Client Engagement April 2020 - March 2021 (1 year) -Conducted proactive client outreach via calls to assess interest in selling their properties. -Utilized a dedicated CRM system to manage client interactions and streamline processes. -Scheduled appointments to discuss property selling opportunities and gather relevant information. -Ensured diligent follow-ups with clients to maintain engagement and track progress. NomoSolar Digital Marketing and Ecommerce Specialist | Email Marketing | Product Listings July 2020 - February 2021 (8 months) -Managed social media platforms, curating and creating posts for a solar manufacturing company. -Orchestrated email and SMS marketing campaigns to engage and communicate with the audience. Page 3 of 5 -Established and maintained accounts on e-commerce platforms, showcasing products with detailed descriptions. -Integrated targeted keywords into posts to optimize product visibility and searchability. -Effectively addressed customer queries and provided timely responses to enhance customer satisfaction. -Facilitated training sessions for junior team members to develop their skills and expertise. JagahOnline Lead Generation Sales Specialist | Real Estate Outreach January 2020 - July 2020 (7 months) Pakistan -Engaged in outbound calls to real estate professionals to gauge interest in lead generation packages. -Initiated conversations to determine if they desired increased leads for their businesses. -Diligently followed up with prospects, nurturing relationships and addressing inquiries. -Utilized persuasive communication techniques to convincingly convey the value of our services. -Successfully converted potential clients, demonstrating the benefits of our lead generation solutions. Linuro Tech Pvt Ltd IT Sales and Lead Generation Specialist | LED and VOIP Technology Solutions | Consultative Outreach September 2017 - September 2019 (2 years 1 month) -Generated leads by identifying and targeting IT managers, procurement managers, and business owners. -Conducted outbound calls to potential clients in the IT industry to explore their interest in purchasing LED and VOIP phone equipment. -Engaged in consultative conversations to assess their needs and offer suitable solutions. -Successfully established connections with decision-makers and presented the benefits of our advertising equipment and technology products. Galaxy Home Buyers Sales and Customer Relationship Specialist | Lead Engagement | Exceptional Service | CRM Utilization July 2018 - August 2019 (1 year 2 months) Page 4 of 5 -Conducted sales acquisitions, demonstrating expertise in identifying and securing new business opportunities. -Provided exceptional customer service, addressing inquiries and resolving concerns promptly. -Engaged with hot leads through calls, messages, and emails to nurture relationships and drive conversions. -Managed calendars and scheduled appointments to streamline operations and ensure efficient time management. -Orchestrated successful meetings, utilizing strong communication and presentation skills. -Handled incoming phone calls, showcasing professionalism and delivering excellent customer experiences. -Responded promptly to emails and messages, maintaining effective communication with clients. -Utilized advanced research skills to identify and source hot real estate leads from diverse platforms. -Leveraged CRMs such as Phone Burner, Mojo Dialer, and Line 2 for efficient lead management and outreach. The Smart School Primary Grade English Educator June 2015 - May 2017 (2 years) -Instructed primary-grade students (Grades 1 to 3) in English language skills and conversations. -Developed comprehensive lesson plans and daily activities to engage young learners. -Created and organized educational planners to structure lessons and optimize learning outcomes. -Assessed student progress by checking and providing feedback on their assignments and exercises. -Administered weekly tests to evaluate student comprehension and track their development. Education ILMA University - Formerly IBT Bachelor of Business Administration - BBA, Marketing · (2017 - 2022) Page 5 of 5