Quinter C Atieno Ochieng

 QUINTER CHRISTINE ATIENO OCHIENG CONTACT Phone: - Location: 00100, Nairobi, Kenya Email:-LinkedIn: www.linkedin.com/in/quinter-c-atieno-ochieng- | P.O. BOX-, Nairobi | Kenya PROFILE Highly dedicated and motivated sustainability professional with extensive experience in natural environment, built-environment and climate change adaptation and mitigation. Comprehensive understanding of Environmental management, Social and Governance principles in addressing climate change challenges, and enhancing sustainability performance within an organization. Comprehensive understanding of carbon markets, carbon finance, carbon credit and climate resilience innovation.  Enthusiastic research scientist adept in using natural research and social science designs, leveraging on advance tools and methodology for data collection, processing and analysis. EDUCATION Bachelor’s degree in Natural Resource Management- Egerton University- Kenya Certificate of secondary Education- St. Mary’s LWAK Girls’- CERTIFICATIONS Eco Vadis Academy- Sustainability studies- January 2023-May 2023 ESG Risks and Opportunities - Coursera. -May 2023-June 2023. Climate solutions and Circular Economy-Sustainable material Management -Coursera. October 2023- November-2023 Introduction to Environmental Social Governance - Corporate Finance Institute. January 2023 - February 2023 UN Global Compact Academy- Gender Equality and Setting Science-Based Targets. Climate change- Carbon capture and storage. September 2024. Artificial Intelligence Career essentials. ALX Africa. May 2024- July 2024 SKILLS Natural Research designs (Experimental and sample). Social Science design (cross-sectional, case study) Data analysis (power BI, Ms. Excel) Data management (Microsoft,Google workspace, Ms. Excel) Artificial Intelligence tools (julias.ai, infogram,Canva). Presentation (Data visualization, PowerPoint) IFC EDGE Risk analysis Team collaboration. LANGUAGES English Swahili Dholuo Basic Chinese REFERENCES John Kabuye, Head of Environmental Social Governance, Acorn Holdings Limited,-Tel: - Gilbert O. Obwoyere (Dr.rer.nat), Associate Professor of Landscape Ecology and Ecosystem Health, Department of Natural Resources. Egerton University, -Tel: - Prof. Wilkister nyaora Moturi (PHD), Dean of Faculty of Environmental and Resource Development.-- Membership Egerton University Environmental Association. Clean cooking association of Kenya. Kenya Green Building Society EXPERIENCE Environmental Social Governance (ESG), officer Acorn Holdings Limited, Nairobi, Kenya. January 2023 to present. Monitoring and evaluating the implementation of ESG management systems which ensured alignment with the company’s goals and efficiency. Led initiatives educating communities on environmental benefits and reafforestation and coordinating tree-planting activities on a quarterly basis, fostering environmental awareness and community commitment to sustainable land restoration. Conducted employee training sessions to raise awareness about ESG principles and climate change. Monitor and follow up on timely and accurate provision of energy usage, water usage, and waste management data by property teams on a monthly basis in order to track our environmental impact. Conducted thorough reviews of ESG compliance documents and requirements as mandated by investors which helped to increase transparency and credibility in reporting ESG performances. Led initiatives to educate and communicate ESG management systems throughout the organization which enhanced employee engagement and improved stakeholder relations. Led the implementation of GRI Standards across the business operations to improve transparency in sustainability reporting thus strengthening our credibility and trust among our stakeholders and investors. Conducted comprehensive gap analysis for GRESB and Eco Vadis submission, identifying areas of improvement leading to improved submission quality and performance rating. Facilitated the preparation of required documentation for GRESB and Eco Vadis certification achieving recognition for environmental and social performance within the company. Contributed to the preparation of comprehensive annual sustainability report highlighting company’s progress on carbon reduction targets and future goals. Led continuous improvement of emergency preparedness and response plans across properties ensuring customer safety and well-being resulting to reduced risks of emergencies and strengthen organizational capacity for risk management. Customer Service Executive, Acorn Holdings Limited. January 2022- December 2022 Onboarding and training of customer care executives on CRS systems and sales. Weekly resolving of over 90 customer tickets for online rent payment. Providing customer service for over 50+ inbound and outbound calls and serving over 1000 Qwetu residents to close out on tickets. Processing the residents’ transactions such as purchased tokens and Mpesa rent payment. Updating residents’ documents in the system and updating their account on Qcare for accuracy. Upselling of rooms to help the resident retain their rooms for more comfortability and satisfaction. Customer service Executive and Salesperson, Greechain company (Xiaomi Technology) October 2019 – April 2020 Offering aftersales services by making regular calls and emails to customers after purchase of a product. Conducted advanced marketing, telemarketing, and competitive analyses, highlighting opportunities and trends. Developing good relations with customers to ensure their needs are meet to satisfaction. Identifying market trends to ensure effective consumption and penetration of the products. Keeping records of sales and products sold in bulk. Staying current on company needs and innovation by checking up newly introduced products and competitors. Maintaining and building a positive working relationship among work colleagues by holding discussion among staff to ensure more product knowledge, push, and marketing of products to incur more profits. September 2018 – November 2018 Attaché’ Kisumu Impala Wildlife Sanctuary KWS, Kisumu, Kenya Conducting community sensitization on the importance of wildlife conservation. Offering tour guide services to tourists around the sanctuary. Registration and organizing of tourists at the entrance gate for orderly and accountable service execution. Briefing the tourists on the rules and regulations to be followed while touring the sanctuary. Keeping records of tickets issued each day at the sanctuary.