Quin Louie Lico

Experienced Technical Support, IT Helpdesk, Customer Service, Virtual Assistant.

Currently working as Technical Support/RPA Developer/Virtual Assistant with an Automation Company, engaged with:

• Automation/RPA

• Support and Monitor Automation Processes from various clients

• Update reports promptly

• Responds to client inquiries and concerns

Summary:

Digital Marketing

• LinkedIn Lead generation

• Manage email campaigns/newsletter templates

• Basic editing skills

• Manage automation recipe

• Facebook messaging outreach

• Facebook Sponsored Ads Lead generation

• Web research

• Canva/Photoshop

Admin Assistance

• Full comprehension of office management systems and procedures

• Excellent knowledge of MS Office, Google Suite

• File organization & documentation

SKILLS

• Tech Savvy

• Keen to details

• Centric

• Experienced in Support space

• Excellent knowledge of MS Office or Google Suite

• Exceptional English communication skills, both written and verbal/interpersonal communication skills