Quennie Bolongon

QUENNIE T. BOLONGON SKILLED. VERSATILE. MOTIVATED PROFILE CONTACTS Mango St, P-11, Balite Drive, Santiago Iligan City, Philippines - quennie.bolongon- AREAS OF EXPERTISE          Tutoring & Mentoring Administrative Support Conflict/Risk Resolution Data Entry & Documentation Client Relationship Management Extensive Web Research Lead Generation Virtual Back Office Assisting Team Leadership & Collaboration TECHNICAL SKILLS Programming JavaScript Microsoft Office HTML Web Developing EDUCATION & TRAINING Bachelor of Arts in Sociology, Ongoing Mindanao State University – Iligan Institute of Technology, Tibanga, Iligan City Cert. in Culinary Arts Program, June 2015 TESDA Program, Pala-o, Iligan City Information Technology System, May 2014 STI – Iligan, Iligan City High School Diploma, March 2012 Iligan City East High School-Sta. Felomina, Iligan City 3rd Class Officer, Reserve Officers’ Training Corps (ROTC) Remotely engage with clients helping back office solutions and offering expertise in diverse set of technical knowledge. I would like to set professional career that stimulates business growth, and therefore grow exponentially. Highly organized with “go to” personality that every clients would like to have in the team. Fast learner who enjoys new challenges in a set of collaborative team environment. WORK EXPERIENCES Online English Teacher (ESL) Bibo Global Inc. (June 2016 – 2017)  Executes online English teaching to non-English speaking students mainly Japanese and other students such as Korean, Taiwanese, and Vietnamese.  Receives compliments from students for a collaborative and engaging class session while mentoring all areas for improvements.  Uses Skype as the mode of online teaching.  Teaches students in two ways, through free talk and through learning materials.  Provides students feedback and recommendation on how to develop their English proficiency.  Conducts online report immediately after each day of online teaching. Secretary/Office Assistant Bureau of Internal Revenue – Iligan (May – December 2014)  Assisted the office staff including data entry, phone calls, and documentation.  Boosted the process improvement by demonstrating skills in resolving and attending issues while constantly helping the Revenue Officer.  Interfaced with clients on a daily basis addressing their concerns on tax services.  Resolved client issues rapidly without hassling the taxing process. On-the-Job Trainee Bureau of Internal Revenue – Iligan (November 2013 – April 2014)  Executed accounting activities and on-field survey duty.  Completed listing of all tax payers and assisted tax payers before going to the Revenue Officer. References Available Upon Request