Queenette Telemate So George

Queenette Telemate So George

Office/Admin Manager & Executive VA (Virtual Assistant)
Reply rate:
95.83%
Availability:
Hourly ($/hour)
Location:
ìbadan City, Oyo State, Nigeria
Experience:
7 years
Queenette SO-GEORGE Ibadan, Nigeria • Tel: + - • Email:- SUMMARY I am a results-driven professional with over 7 years of experience and a strong background in administrative tasks, customer service, data management, executive assistance/support, human resources management and recruitment, community management, digital communications and marketing. My commitment to enhancing organizational objectives and management goals, coupled with a diverse skill set, makes me a reliable and capable employee. My work experience includes roles in marketing, community management, and digital marketing. In my previous positions, I gained valuable experience in database management, software testing, user training, and providing high-level administrative support. Additionally, my educational background includes a BSc. in Computer Science and various certifications, including Introduction to Data Analysis in Excel, and Masters in Digital Marketing. I have also received awards and qualifications, such as being a winner in the NNPC/Shell Science Quiz Competition and being recognized as the Best Student in Biology in Bayelsa State. My extensive skill set, work experience, and educational achievements make me a highly motivated professional who excels in talent acquisition and recruitment. I have a proven track record in sourcing, connecting, and guiding candidates to achieve their career goals, making me a valuable asset to any dynamic organization. WORK EXPERIENCE Dec 2023 - Present HR/Business Manager (On-site) DreamWorks Integrated System Limited Ibadan, Nigeria ▪ Ensure the success of the company by building and maintaining a talented and motivated team while expanding the business in the Southwest region. ▪ Take charge of overseeing and supporting the entire Southwest region, ensuring productivity and accountability. ▪ Serve as the Global Recruiter dedicated to facilitating effective and continuous hiring of high-performing staff across all branches in the region. Dec 2023 - Present Medical Records/Reduction Officer (Remote) BackToMind Chiropractic Clinic Florida, USA ▪ Prepare and deliver confidential medical records information to attorneys and law firms. ▪ Generate precise reductions for payers, including attorneys, ensuring accuracy in ledger management. ▪ Collaborate with case managers to gather settlement amounts, outstanding balances, and PIP logs for reduction requests. Sep 2023 - Present Management (Remote) USA Property Accountant - Real Estate Helping Homes LLC Virginia, ▪ Develop and maintain standard work procedures, productivity tools, and innovative virtual work processes to enhance business efficiency. ▪ Manage virtual projects with a focus on structural organization and performance-oriented deliverables, aligning with the company's growth objectives. ▪ Utilize Microsoft Teams, Excel, Word, Outlook, SharePoint, and various web management/development tools for comprehensive property accounting tasks. ▪ Leverage other computer tools and software, including PDF, Docusign, Lead Generation, and virtual meeting platforms (Skype, Zoom, Google Meet), ensuring seamless integration into daily operations. Jan 2023 - Sep 2023 Recruiter - Talent Sourcing Expert (Remote) RippleMatch USA ▪ Sourced and registered undergraduate and graduate students on an internship job matching website. ▪ Built strong connections with students to help them achieve their career goals. ▪ Monitored student progress using the RippleMatch platform. Jan 2023 - Sep 2023 Paraform Freelance Tech Recruiter (Remote) London, United Kingdom ▪ Browsed startup job opportunities and referred strong candidates. ▪ Coordinated and forwarded candidates to hiring managers. ▪ Recruited tech talents for organizations across sectors using the Paraform platform. Dec 2022 - Sep 2023 (Remote) Senior Human Resources Sourcing Specialist Gratitude India Inc. India ▪ Sourced candidates in Malaysia, Philippines, and India. ▪ Recruited candidates for major BPO companies. ▪ Utilized the MyGlit (ATS) platform for recruitment processes. Sep 2022 - Sep 2023 Pariti Talent Referrer/Talent Scout (Remote) Africa ▪ Browsed through companies and job openings in Africa. ▪ Submitted referrals of potential candidates in the network to relevant jobs. ▪ Monitored candidate progress using The Pariti Talent Platform. Aug 2022 - Aug 2023 OV Global Recruiting Specialist (Remote) San Francisco, USA ▪ Sourced candidates for Web3 projects. ▪ Recruited community executives for UNIDEF DAO project. ▪ Utilized ClickUp (ATS) platform to monitor candidate progress. Aug 2022 – Aug 2023 OV Global Marketing Manager (Remote) San Francisco, USA ▪ Developed and executed strategic marketing plans to attract and retain clients. ▪ Managed marketing budget and initiated process improvements. ▪ Collaborated with partners and senior managers to pursue strategic targets. Jul 2022 – Aug 2023 Senior Community Executive (Remote) United Decentralized Economy Foundations (UNIDEF) United Kingdom ▪ Managed global and local communities on various platforms. ▪ Designed incentive programs to promote engagement and growth. ▪ Built relationships with external communities and organized campaigns. Mar 2019 – Mar 2023 Digital Marketing/Communications Specialist and Creative Content Writer (Hybrid) Lily Hospitals Limited Warri, Nigeria ▪ Created an online presence and used digital channels to reach clients. ▪ Promoted brand and services through digital media. ▪ Generated informative posts to raise awareness. Mar 2022 – Jun 2022 Customer Relations Manager/Customer Service Representative (Remote) Safetrucks Logistics Abuja, Nigeria ▪ Managed inquiries from various channels and matched jobs with service providers. ▪ Engaged in social media communication and cold-calling. ▪ Maintained customer and service provider information. Mar 2022 – Jun 2022 Business Development Executive (Remote) Safetrucks Logistics Abuja, Nigeria ▪ Managed sales pipelines and developed business proposals. ▪ Identified new leads and opportunities and coordinated marketing strategies. ▪ Negotiated prices and reported metrics. Jul 2017 – Mar 2019 Staff (On-site) Database Administrator/Software Support Lily Hospitals Limited Warri, Nigeria ▪ Managed database access, software testing, and user training. ▪ Ensured data flow and security. Apr 2016 – Apr 2017 Director (On-site) Executive Assistant to the Chief Clinical Lily Hospitals Limited Warri, Nigeria ▪ Managed the Chief Clinical Director's communication and email. ▪ Handled scheduling and rescheduling, calendar management, and double bookings. ▪ Prioritized tasks and supported the Chief Clinical Director. ▪ Organized spreadsheets and presentations. ▪ Anticipated future administrative duties proactively. ▪ Established precise deadlines and ensured accountability. ▪ Coordinated the Chief Clinical Director's travel arrangements. ▪ Provided end-of-day reports. ▪ Performed other tasks assigned by the Chief Clinical Director. Apr 2016 – Apr 2017 (NYSC) (On-site) Administrative Officer/Assistant Data Manager Lily Hospitals Limited Warri, Nigeria ▪ Collated and analyzed data for effective management. ▪ Supported clinical reports and data administration. Feb 2015 – Mar 2015 Concepts Limited Intern (On-site) Port Harcourt, Nigeria Fourthman ▪ Worked with the web application development team. ▪ Developed software for student examination preparation. Oct 2012 – Dec 2012 Logistics Limited Industrial Trainee (On-site) Port Harcourt, Nigeria TSL ▪ Assisted the Control/Instrumentation Department. ▪ Developed software for process automation. VOLUNTEER EXPERIENCE Mar 2018 – Mar 2023 Volunteer Foundation Warri, Nigeria Ehiedu Development ▪ Drafted presentations using Microsoft Power Point. ▪ Contributed to raising funds in order to get items for Internally Displaced Persons. ▪ Managed the foundation's website. EDUCATION Feb 2011 – Dec 2014 BSc. Computer Science of Benin Benin City, Nigeria University Sep 2003 – Jun 2009 WAEC & NECO Federal Government Girls College, Imiringi Yenagoa, Nigeria Sep 1995 – Jun 2003 First School Leaving Certificate (FSLC) Wesley Methodist Nursery & Primary School Port Harcourt, Nigeria RELEVANT SKILLS ● Organization and Time Management: Calendar Management, Meeting Scheduling, Task Scheduling, Prioritization of Tasks, Multitasking, Project Management. ● Communication and Interpersonal: Effective Written and Oral Communication, Professional Etiquette, Discretion and Confidentiality, Communication Facilitation, Appointment Scheduling, Privacy Protection. ● Technology Proficiency: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Email Management, Document Preparation, Email Handling, Basic IT Troubleshooting, Online Communication Tools, Digital Communication, Proficient in Virtual Tools and Software, Web Research and Analysis, Record Keeping, Software Effectiveness and Efficacy Testing, Software User Trainer, Proficient in Virtual Tools and Software. ● Task Management: Record Keeping, Filing and Document Management, Office Equipment Operation, Time Management, Errand Coordination, Event Coordination, Remote Administrative Assistance, Online Research. ● Problem-Solving: Troubleshooting, Decision-Making, Handling Confidential Information, Online Troubleshooting, Issue Resolution. ● Administrative Skills: Daily Task Management, Appointments and Reminders, Household Management, Communication Liaison, Travel Arrangements, File Management, Report Generation. ● Customer Relations and Communication: Customer Relations Manager, Customer Service Representative, Customer Relationship Management (CRM), Conflict Resolution. ● Data Analysis and Digital Marketing: Data Analyst, Data Collation and Analysis, Digital/Social Media Marketing, Data Entry, Database Management and Administration. ● Leadership and Teamwork: Teamwork & Leadership, Supervisory, Intuition & Innovation. ● Recruitment and Talent Acquisition: Talent Sourcing & Recruitment, Candidate Networking & Referrals, Applicant Tracking Systems (ClickUp, The Pariti Talent Platform, MyGlit, Paraform, RippleMatch), Job Matching Platforms, International Recruitment (USA, Africa, India, London, Malaysia, Philippines, etc.), Multinational Talent Acquisition, Career Strategy Development, Community Building, Client Relationship Management, Recruitment Software, Candidate Sourcing, Tech Recruitment. ● Languages: English PROFESSIONAL CERTIFICATIONS ● Introduction to Data Analysis in Excel, Data Foundations Course, Oct 2022 - DataQuest ● Effective Business Communication & Report Writing Skills MasterClass, Aug 2019 - ABN Global Events Certificate ● Masters in Digital Marketing, Apr 2019 - eScils Certificate ● Fundamentals of Digital Marketing, Apr 2019 - Google Certificate ● Digital Media and Marketing Principles, Mar 2019 ● University of Illinois (Coursera Course Certificate), Marketing in a Digital World, Mar 2019 ● University of Illinois (Coursera Course Certificate), Technical Support Fundamentals, Jan 2019 - Google (Coursera Course Certificate) ● The Bits and Bytes of Computer Networking, Jan 2019 - Google (Coursera Course Certificate) ● Google Africa Scholarship Mobile Web Specialist Course, Aug 2018 Google Certificate ● Microsoft Digital Literacy – IT Basics, Internet & Productivity Programs, Aug 2018 - Alison Course Certificate ● Training on HealthCare Risks, Jun 2018 - Lily Academy Certificate ● Volunteer for Internally Displaced Persons, Mar 2018 - Ehiedu Development Foundation Volunteer Certificate ● Database Design, Oct 2017 - Udemy Course Certificate AWARDS ● NNPC/Shell Science Quiz Competition Winner, Jun 2009 ● Best Student in Biology in Bayelsa State, Nigeria Mathematics and Science Olympiads, Jun 2009 ● Third (3rd) Best Student, Junior Secondary School Certificate Examination, Federal Government Girls’ College Imiringi, Bayelsa State, Jun 2006
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