Queency Vanguardia

Queency Vanguardia Healthcare/General Virtual Assistant/Appointment Setter I am an experienced Healthcare and General Virtual Assistant with appointment setting and scheduling as my expertise. I am also knowledgeable with calendar management, research and other admin tasks. - - Queency Vanguardia Address: Purok 2, Cadavez Cmpd., Baliwagan, Balingasag, Misamis Oriental, Philippines 9005 Work Experience Arriba Telecontact Inc | June 2014 Outbound Call Center Agent Handle outbound calls Refferizer | March 2018 - Sept 2018 Appointment Setter Handle outbound calls Appointment Setting Client follow-ups Laurentide Controls | Dec 2018 - March 2019 Data Entry Clerk Data Entry; Research Updating Salesforce information American Physician Institute | Feb 2019-Apr 2019 Admin Assistant/Researcher Research and Proofreading Spreadsheet data organizing Updating of reports and files thru Smartsheet Delaware Sleep Disorder Center | Apr 2019 August 2020 Healthcare Virtual Assistant Live Charting Chart Management Scheduling Medical Records Medical Transcription Right Hand Senior Care | May 2020 - September 2020 Care Coordinator - Monitor client's needs - Coordinate with different departments Educational History Adventist Medical Center and Colleges| March 2014 Bachelor of Science in Nursing Southern Philippines College | March 2018 Professional Education Awards/Certifications Received Platinum Award: Nursing Research Conference 2014 Registered Nurse Licensed Professional Teacher Certified Hello Rache Healthcare VA Completion of HIPAA Certification HIPAA Awareness for Healthcare Providers Incident Investigation and Reporting Emergency Response Training Skills Summary • Appointment Setting • Email Handling • Scheduling • Proofreading/Data Entry • Appointment Setting • Microsoft Word • Microsoft Excel • Microsoft Powerpoint • Handling Outbound/Inbound calls • Research