I'm a seasoned Business Analyst and Digital Consultant with 10+ years’ experience driving process improvements, system automation, and digital transformation across industries. I help organizations streamline operations, meet regulatory requirements, and deliver better customer and business outcomes through practical, data-informed solutions.
My strengths lie in breaking down complex problems, translating business needs into clear technical requirements, and collaborating across functions to design solutions that work. I've led initiatives across billing, invoicing, financial operations, and compliance—improving efficiency, reducing cost, and enhancing service delivery. Recent work includes implementing secure, supportable platforms aligned with regulatory obligations (e.g., FIRB), and defining integration strategies with enterprise systems under standard operating environments.
As a freelancer, I bring a balance of strategic thinking and hands-on delivery. I facilitate effective workshops, gather and prioritize requirements, map end-to-end processes, and develop user stories that guide agile teams. I’m also experienced in vendor coordination, solution evaluation, and supporting business cases for investment.
Tools like JIRA, Confluence, Miro, and Microsoft 365 are part of my daily workflow. I ensure strong communication, keep stakeholders aligned, and bring a proactive, outcome-focused mindset to every engagement.
If you're looking for a sharp, adaptable analyst who can hit the ground running and deliver value without the fluff—I'm ready to help.