QAQAMBA ALUTHA
NAZO
Gqeberha, Motherwell 5
- / --https:/www.linkedin.com/in/qaqambanazo
PERSONAL PROFILE
I am currently a final year Software Development student and a freelancing virtual creative
designer & support assistant at a Tech start-up with 1+ years of experience in customer service
obtained from the retail and technology industry.
QUALIFICATIONS
Diploma in IT: Software Development | Nelson Mandela University
NOVEMBER 2023
Focuses on programming and mark-up languages (C#, HTML, CSS, Python) with brief
introduction to JavaScript, XHTML, and PHP. Project Management, Database Management
(SQL), .NET Framework (ASP.NET with BOOTSTRAP) and Information Systems (Pseudo-Code,
SDLC), Cisco IT Essentials: PC Hardware & Software, Introduction to Networks (CCNAv7),
Microsoft Office Suite.
National Senior Certificate | Lawson Brown High School
NOVEMBER 2017
Built the foundation of my communication skills, creative thinking, goal-oriented and
management skills. I was awarded admission to a bachelor’s degree upon completion.
WORK EXPERIENCE
Virtual Creative Designer & Support Assistant | Techno-Hub
JUNE 2021 – PRESENT (FREELANCING REMOTE WORK)
Collaborate with the team for creation of creative content digital marketing, advertising, graphic
designing, and documentation (posters, logos, prototype designs etc.) using design software
tools such as Canva, Adobe Express, etc. for both clients and Techno-Hub. For Web and UI
Design, use tools such as Balsamiq, Figma, WordPress etc. Communicate effectively with clients
via phone, email or through social media. General administration work includes data capturing,
record and receipt keeping, invoicing, and quotes. Social Media management, Keep track of
analytics, engagement, and consistent monthly content for positive online presence. This role
requires attention to detail, meeting deadlines and manage multiple tasks pressure.
Sales Assistant | Swirl’n
DECEMBER 2020 – JANUARY 2021
Greeting of customers, sanitization (as per covid-19 regulations), customer service, sales in the
POS till operation (cashiering) and machine operations for products. Great product knowledge,
stock keeping, cash-up, housekeeping and cleaning and sanitization (as per covid-19 regulations)
of Front at the store, and Back of the store as well as office. Opening and closing of the store
and worked shifts (retail hours) – mostly night shift because I had my own transportation to
commute to work.
CORE SKILLS
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Microsoft Office 365
Customer Service and Enquiries
Administration & Data Capturing
Sales & Online Marketing
Software Design Tools
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Teamwork & Collaboration
Listening & Communication
Retail Operations
Valid C1 driver’s license
Creative problem-solving
ACHIEVEMENTS AND INTERESTS
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Engage in creative activities such as visual arts, digital and graphic design or participate in
virtual hackathons occasionally. Started entrepreneurship as a secondhand reseller in 2018
conducting sales and marketing using online e-commerce platforms, keep record of
purchases and offer collections or deliveries using my own transport.
Work experience and retail operations training at Mr Price Jumpstart Programme (2018),
Tekkie Town (2019), Ster-Kinekor (2021) and Ackermans (2022) with retail operation
responsibilities included: POS sales, teamwork, housekeeping, inventory, marketing &
merchandising for customers/guests, basic security, administration (record-keeping) and
being a brand ambassador.
Short courses: Office Administration, Computer Literacy, Certificate of Excellence (Siya
Sebenza, Work4ALiving), Financial Literacy Certificate (ABSA Workshop), Cashier &
Merchandising (Ululo Empowerment Technologies), Barista Course (Redband).
Participated and won first place at the first ECSA ICT Hackathon 2023 presented in
Johannesburg.
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REFERENCES
Note: references listed prefer to use their personal phones, email, WhatsApp Messenger.
1. Miss Louisa Bernado
Colleague (and training official) at Swirl’n-. Mr. Siphelele Dilima
Co-Founder at Techno-Hub--3.
2
Mr Tumelo Mashego
Collaborator and Teammate at ECSA Hackathon--