Qaiser Nouman Khan

QAISER NOUMAN KHAN 46, Al Amjad St, Al Mushrif - W24-02 - Abu Dhabi, UAE - in https://www.linkedin.com/in/qaisernouman-khan-7b2b6116b Objective A highly motivated and dedicated customer service professional with extensive experience to maintain customer satisfaction and contribute to company's success. Strong team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Consistent exceeds expectations with dedicated work ethic and passion for helping people. Commitment to first class service, strong results and applying consistent best practices. Experience C2C Administrative Consultancy Immigration Consultant Mar 2024 - Nov 2024 Giving workers and their families a single point of coordination for their relocation and all connected issues arising from relocating to another country. Understanding and embracing client policies and culture to ensure seamless counseling and connection with customers. Effectively communicating information to ensure smooth execution of assignments/ relocations. Managing client relationships with a focus on timely responsiveness as appropriate for them. Maintaining data privacy protocol to ensure safe transfer and provision of information at all times. Participating in regular account specific communication sessions, team meetings and learning services to continuously improve performance. PWG Group Global Mobility Consultant Feb 2023 - Jan 2024 Giving workers and their families a single point of coordination for their relocation and all connected issues arising from relocating to another country. Understanding and embracing client policies and culture to ensure seamless counseling and connection with customers. Effectively communicating information to ensure smooth execution of assignments/ relocations. Managing client relationships with a focus on timely responsiveness as appropriate for them. Maintaining data privacy protocol to ensure safe transfer and provision of information at all times. Participating in regular account specific communication sessions, team meetings and learning services to continuously improve performance. Jadoon Delivery Services LLC Office Manager Jun 2022 - Jan 2023 To manage company's documentation regarding employees data, duty schedule, payments; perform as messenger and to deliver customers their shipments and orders as per given addresses. Upheld positive company reputation by riding safely and responsibly. Employed smartphone and Google maps to identify quickest routes. Provided friendly and professional service during dropping off deliveries for optimized customer satisfaction. Delivered multiple customer orders each run to increase deliveries and maximize efficiency. Rameez Health Center, Swabi Supervisor Feb 2021 - Oct 2021 To assist medical staff and patients at different situations, to provide them with their needs, to ensure hygiene in medical facility, also to receive deliveries of medicine and other facility required stuff. Oversaw daily store cleaning and general store maintenance to keep high company standards. Maintained strong partnership with Operation Manager to keep alignment and timely communication. Demonstrated company core values in management and leadership, working with respect, honesty, integrity, inclusion and safety of others. Improved store ability to meet and exceed customer satisfactions through careful trend and stock monitoring. Transguard Group LLC Team Leader Feb 2019 - Jan 2021 To perform duties according to the assigned SOPs in different sites, providing follow up to site supervisor and management as per request, assisting local authorities on their arrival to site. Prepared regular written logs and incident reports at close of each shift for management team. Triaged problems quickly, providing precise and clear information to enable prompt security support. Provided friendly, courteous and efficient front desk assistance, earning consistently positive customer feedback. Landmark Group Sales Associate Mar 2017 - Jul 2017 Assisting customers with their needs and choice on the store floor, managing inward and outward delivery shipments, doing stock take on schedule basis. Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases. Provided service with a smile, offering courteous and helpful advice to best meet customer needs. Fostered positive relationship with customers to enhance loyalty and retention. Enhanced visual merchandising by maintaining replenishment and presenting items according to style guides. Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases. Shelved and merchandised new products in visually appealing, organized displays to engage customers. Education The University of Agriculture, Peshawar Graduation in Agriculture Sciences 2015 — A Skills Excellent interpersonal communication Command over English and basic Arabic language A positive 'can do' attitude Ability to work with computer and smartphone as per duty nature Ability to work and execute plans in busy schedules Customer service execution Certifications Customer Relationship Management Great Learning Academy Communication Management Great Learning Academy Driving License Language Motorcycle License- Abu Dhabi Nov 22 - Nov 29 English, Urdu, Pashto, Arabic