PUSHYAIDA SUNGA
CUSTOMER SERVICE SUPPORT
CAREER OBJECTIVE
WORK EXPERIENCE
Customer Service Support with over 5
HKT TELESERVICES- CUSTOMER SERVICE ASSOCIATE
years of experience, including sales, tech
2018 -2020
support and customer care with an
extensive background in working with
high volume customer interactions while
maintaining customer satisfaction.
Outbound Account
Proven Skills in Customer Service and Sales.
High interpersonal skills to engage with potential clients and
retention.
Can deliver high output.
Conducting short interview and client endorsement with
consistency under less supervision.
CONTACT
Dialing 200 leads and sending emails everyday.
EPERFORMAX Customer Service Associate
Nasugbu, Batangas,
Philippines
-
Inboud Account
Task to maintain customer records by updating account
-
information.
Motivated and high passionate in handling customer billing
-
/pushyaiders
account and billing queries.
SUTHERLAND GLOBAL SERVICES Customer Service
Representative
2014 TO 2016
Inbound Account
SKILLS
Assist customer with enrollment for Healthcare.
Explain the coverage of their insurance.
Help them book for a appointment with their doctors.
Written and Oral Communication
Multitasking
Problem Solving
EDUCATION
Customer Service
Adaptability
Recruitment
Detail Oriented
Compassionate and Emphathetic
UNIVERSITY OF MAKATI
Bachelor in Political Science, 2015