Purity Mutinda

I am a freelancer, a customer service rep and admin support superstar efficient in Zendesk, Zendesk Chat , helpscout, Google Suite, among others. Before joining the freelancing world, I held both customer-facing and back-office positions in the BPO industry. I also held supervisory and training management roles.

I possess a strong work ethic. I am a team player and always happy to share my knowledge and offer suggestions on how to improve processes. Quality is non-negotiable for me.

I am resourceful and I value integrity so you can rest assured that I can work with almost no supervision necessary.