Promise Sithole

Deliwe Promise Sithole Freelancer Results-driven professional with 14 years of experience spanning account management, finance administration, data analysis, and digital marketing. Skilled in SAP, MSD, and Macmobile, with expertise in business development, lead generation, and website creation. Passionate about leveraging technology and data to drive business growth, with additional experience in tutoring, recruitment, and AI prompt writing. A self-motivated entrepreneur, currently building a web development and affiliate marketing business while providing consulting services to small businesses. EXPERIENCES Financial Administrator | Twilight School of Excellence Oct 2023 - Dece 2024 | Boksburg Personal Info Email:-Phone:- Address: 56 Damler Street Dawnpark, Boksburg 1459 Maintained accurate records of all company expenses, aiding budget management efforts. Keep accurate and organized and records of all transactions and fees Payroll for staff members using SAGE software Prepare documents for audits Handle school expenses reports Assist in cashflow forecasting for both liabilities and assets • English C2 Account Manager | Coca Cola Beverages • Account Management Sept 20171 - July 2023 | Johannesburg, Gauteng, South Africa Achieved a 41.2% increase in client retention by managing key accounts, implementing strategic plans, and analyzing feedback. Enhanced client trust and satisfaction by addressing billing and payment issues, maintaining strong customer relationships. Collaborated with management to develop and execute strategic plans, achieving client goals and Identifying areas for product and service improvement. I led a team of 16 merchandisers, driving client satisfaction and achieving a 89% increase in client retention by implementing strategic plans and analyzing feedback Sports Coordinator | Ekurhuleni Metro June 2013 - June 2017 | Germiston Languages • isiZulu Native Speaker Skills • Communication • Analytical thinker • Team player • Data analysis • Sales data analysis EXPERIENCES Coordinate sports events for the ward councilor. Coordinate all sporting codes and register them with the department. Work with local sports organizations, schools and community agencies to promote collaborative programs Build partnerships to enhance resources and offerings such as facilities or coaching expertise Scanning Clerk | MIBFA May 2011 - May 2013 | Johannesburg, Gauteng, South Africa Scan clients queries and applications Sort out into different departments Index all client claims onto the system and align them with the relevant department Education Pc Training and Business College, Johannesburg, Gauteng, South Africa, Certificate in Information Technology, Dec 2010 Damelin, Johannesburg, Gauteng, South Africa, Certificate in Business Management, April 2022 ALx Africa, Johannesburg, Gauteng, South Africa, Certificate in Data Analyst, Dec 2024 Alx Africa, Johannesburg, Gauteng, South Africa, Certificate in Data Science Honours & Awards KFA and KPI 2nd position holder at +52% growth (2018) Best AM in the region with +16% growth YTD (2019) Best AM in net revenue growth +32.6% growth YTD (2020)