I'm Promise, a freelancer with 3+ years experience working remotely across a variety of roles for a range of clientele from Fortune corporations, to one-man startups.
It is my job to help use CRM daily to add, update, and stay on task until deals are closed in a timely manner. I am detail-oriented and very confident in managing a pipeline of prospects and act as lead contact for buyers while achieving excellent customer service satisfaction.
With years of dedicated experience in Customer Service and Technical Support, I bring a specialized and analytical approach to resolving client issues effectively. Proficient in both phone and email support, I ensure clients' needs are not just met but exceeded, consistently aiming for exceptional satisfaction. Seeking full-time opportunities.
My commitment revolves around delivering high-quality service while meeting and surpassing client expectations. I thrive in problem-solving and guarantee a client-focused approach to every interaction.