Welcome to my profile, your business is about to experience a tremendous progress in your customer base and revenue. I am a result driven Virtual Assistant and customer support agent with over a year experience in building a sustainable customer service department for organization in the B2B, B2C E-commerce, marketing , Real Estate and technological industries to upscale their revenue through my strategic telemarketing and customer service skill. During which I established excellent client relationship with customers ,improved response time and customer retention and satisfaction score.
Services, I offer to my client are Appointment setting.
Lead Generation
Email management
Customer Support (email, phone and live chat).
Inbound and Outbound Correspondence
Data entry
Technical Troubleshooting
Web research
Resolve faults as soon as they occur
my Unique skill set
Excellent Oral and written communication skills
Attention to details
confidentiality and discretion.