Priyanka Raparthi

PRIYANKA RAPARTHI Email:- WORK EXPERIENCE: Company: Media Garcia, Minnesota, USA November 2024 - Present Title: Head of HR Department Responsibilities: • Managed Job descriptions, Offer and decline letters, ensured interviews are scheduled quickly and accurately. • Maintained data accuracy with Greenhouse, Rippling & Goodtime. • Sourcing candidates from Upwork, LinkedIn and other websites. • Worked closely with recruiters, Interviewers and Hiring Managers to enhance Onboarding and Off-boarding candidates through Rippling. • Enhance Orientation to the new joiners utilizing attention to detail. • Lead a team of 5-10 recruiters and training them. Company: Cognizant Technology Solutions June 2022 - February 2024 Title: HR Executive Responsibilities: • Maintained employee data. • Assisted corporate Human resources with onboarding, client engagement and business process. • Conducted HR related audits on a monthly basis in ADP. • Created dashboards and monitored KPIs in Servicenow. • Have extensive knowledge on Workday, Servicenow, MS Excel and MS Office. Company: SITEL India Pvt Ltd. June 2019 - March 2020 Title: Customer Service Executive Responsibilities: • Provided first-level SITEL product customer service. • Directly responsible to monitor and analyze SLAs and performance metrics. • Worked with a team to provide value added customer service and resource development. • Worked with CRM and client software. ACADEMIC QUALIFICATION: • PGDM in Management, Human Resources, Institute of Public Enterprises, CGPA: 7.7 August 2020 - April 2022 • B.Com(hons), Indian Institute of Management and Commerce, CGPA: 7.8 TECHNICAL SKILLS: • Slack • Workday, ADP April 2016 - April 2019 • Rippling • Servicenow • Microsoft Office, Microsoft Excel CERTIFICATIONS /ADDITIONAL COURSES: • HRIS Certification • MS Excel Certification • Workday HCM Certification • ITIL Servicemow Certification