Priyanka

PRIYANKA MISHRA Contact:- E-Mail:- JOB OBJECTIVE To continue my career with an organization that will utilize my MANAGEMENT, SUPERVISION & ADMINISTRATIVE skills to benefit mutual growth and success. PROFILE SUMMARY           Identifying, diagnosing, and resolving Operational problems. Responding to client questions via telephone calls, emails and correspondence. Interacting with customers to determine their needs. Acknowledge request tickets from clients and work on those tickets by creating change requests and routed to next level for assistance if necessary. Gained experience in Quality Assurance, MIS & Reporting Perform clerical as well as administrative functions like preparation of correspondence, filing, sorting mail, data entry, faxing copying Prepare reports, databases presentations utilizing appropriate software Perform secretarial tasks like coordinating overseeing clerical functions; scheduling office visits; providing customers with information. Direct telephone calls as appropriate Effective motivational abilities with excellent people management, communication skills and developing relationship with clients. SKILLS          Expert in Working Individually in critical situation. Ability to proofread for accuracy and finalize documents professionally, strong attention to detail. Good decision-making skills, ability to prioritize tasks, meet deadlines and multitask. Good humor helpful. Excellent interpersonal skills and ability to handle confidential information. Excellent organization skills and telephone skills Ability to work in a fast paced environment with excellent attention to details Excellent organizational skills, ability to multi-task, ability to problem solve Expert in Maintaing th Reports and Roster For a team for 15 members Having Hands on Experience on Microsft Excel and Microsft Power Point Having Hands on Experience in Tally Software Hands On Softwares :  Microsft Excel  Microsoft Word  Microsoft Power Point  Tally  Power BI (Desktop)  TSS(FOXPRO) CAREER PROFILE  Having 8 years of Experience in Admin and Operations Departments of an Organisation. ORGANISATIONAL EXPERIENCE COSMO LABORATORY EQUIPMENT PVT LTD Worked as an office coordinator from March 2013 to August 2020 .COSMO LABORATORY is a Supplier and manufacturing company of medical Equipment’s EDUCATION     Post Graduate Diploma in Computer Application (Harton Approved Workstation ) Graduation From Delhi University Senior secondary Education iwith distinction marks from CBSE BOARD Metric Education with Distinction marks from CBSE BOARD PERSONAL DETAILS Date of Birth: Permanent Address: Languages Known: 05 DEC, 1986 House No. 44 Sector-B, Phase-II, Defence Colony, Ambala cantt-133001 Hindi & English