Priyanjali Routh

Priyanjali Routh Sr. Analyst – Identity (Cybersecurity)-LinkedIn - Bracknell, UK Results-driven professional with substantial experience in designing, implementing, and securing scalable cloud solutions, leveraging deep expertise in Microsoft, AWS and GCP identity platforms, cloud infrastructure, and cybersecurity protocols to drive innovation. Proven track record in improving IT operations, providing exceptional support, and enhancing customer satisfaction. Expert in developing and implementing IAM solutions to protect organizational systems and ensure compliance with strict security standards. Skilled at creating and maintaining clear IAM architecture plans, standards, and guidelines. Adept at evaluating business needs to determine security requirements and deliver comprehensive IAM solutions. Experienced in conducting risk assessments and security audits to identify vulnerabilities and recommend effective remediation. Capable of designing and maintaining incident response plans to handle IAM related incidents efficiently. Proficient in using real-time monitoring tools for identity management and ensuring secure, seamless user experiences across digital ecosystems. Effective in leading and collaborating with cross-functional teams to ensure successful IAM project execution. Dedicated to meeting regulatory and industry standards, with a strong emphasis on service partnerships and employee engagement. Known for integrating IAM best practices, staying updated on emerging threats and technologies, and continually improving identity and access security. Technical Proficiencies Tools of Auth: RBAC, ABAC, PBAC, Mandatory Access Control, DAC, OAuth, SAML, Zero Trust, ACL, CIAM Security Frameworks & Compliance Zero-Trust, NIST CSF, PCI DSS, ISO/IEC 27001, GDPR, HIPAA, CIS Controls, SOC 2, FISMA Cloud Computing: Active Directory, Azure AD, AWS IAM, Google Identity IAM Tools: Okta, Ping Identity, OneLogin, ForgeRock, Secure AUTH, RSA SecurID Language & Scripting: PowerShell, Python, JSON (AWS IAM) Collaboration Tools: Microsoft Project, Atlassian, Slack, Trello, Asana, Basecamp, Monday.com, ClickUp, IT Glue Ticketing Tools: Jira, Service Now, ConnectWise, Zendesk, Fresh service, Remedy, Summit, and Kaseya PSA. WORK EXPERIENCES Sr. Analyst – Identity (Cybersecurity) Aug 2024 - Present General Mills India PVT. LTD., Mumbai Designed and implemented IAM solutions using technologies like SailPoint, CyberArk, and LastPass. I automated critical processes such as SSO certificate renewals, reducing downtime and streamlining operational efficiency. Reviewed and enhanced IAM protocols, such as SAML and OAuth integrations. Led the migration and deployment of IAM platforms in hybrid environments, leveraging cloud platforms like GCP, AWS and Azure for scalability. Developed architectural solutions, and ensured technical deliverables were met. Key Accomplishments: Automated provisioning workflows using SailPoint, cutting provisioning time by 40% and improving compliance audit readiness by 35%. Deployed of CyberArk Privileged Access Management, increasing secure credential management efficiency by 50%. Executed SSO certificate renewal automation, achieving a 99.9% reduction in service outages related to certificate expiration. Enhanced internal user authentication mechanisms by integrating LastPass, improving password management adoption rates by 25%. Directed a complex IAM upgrade for a leading FMCG company, successfully reducing overall access-related incidents by 20%. Enhanced security posture by conducting over 50 comprehensive risk assessments and vulnerability analyses, ensuring compliance with OWASP, ISO 27001, and PCI-DSS frameworks. Contributed to the development and maintenance of REST APIs to enhance application interoperability within a secure environment. Directed security audits and assessments across 15+ applications, identifying and mitigating critical vulnerabilities within 48 hours on average. Cloud Security Architect – Self-Employed/Freelancer Jun 2022 – July 2024 Link to testimonial - UPWORK Successfully completed twelve projects for MSPs, Fintech, and IT Consultancy clients, showcasing expertise in designing, implementing, and managing identity and access management solutions. Delivered technical support and management for Azure resources, focusing on high availability and performance of cloud services. Responsibilities included managing virtual machines, storage accounts, and networking components, implementing security best practices, and automating processes using PowerShell, Azure CLI, and ARM templates. Provided tailored solutions to clients, enhancing operational efficiency and ensuring customer satisfaction. Key Accomplishments: Managed and maintained Azure resources, improving user authentication and access control for multiple clients. Conducted an in-depth assessment of Azure AD and Office 365, identifying and resolving 30+ security vulnerabilities, enhancing compliance and overall infrastructure security by 20%. Executed a detailed gap analysis across identity management and access control systems, identifying 40+ areas for improvement in line with Zero Trust principles, leading to a 30% reduction in potential security risks. Deployed and configured Microsoft Entra ID features such as MFA, Conditional Access, and Privileged Identity Management, enhancing security posture. Successfully deployed Zero Trust security measures, establishing identity segmentation and enforcing device health policies, achieving a 25% improvement in access security and reducing unauthorized access by 35%. Implemented session timeout policies with 4-hour inactivity limits, enhancing compliance and mitigating risks, reducing idle access by 40% across accounts. Managed communication and reporting, delivering monthly updates on security risks, remediation efforts, and compliance metrics to senior management and stakeholders. Implemented application security protocols that achieved 100% compliance with GDPR and NIST standards across multiple business units. Activated DLP policies for SharePoint, preventing accidental data leaks and protecting over 500,000 sensitive records, achieving a 35% decrease in data exposure incidents. Automated key IAM processes using PowerShell and Azure CLI, streamlining operations and improving response times to access requests and incidents by 40%. Sr. SDA (Microsoft Compliance) Nov 2020 - Aug 2022 Personiv Contact Centers India Pvt. Ltd., Gurgaon Managed and optimized the performance of Azure resources, ensuring minimal downtime and reliable operations. Responsibilities included Azure administration, security, automation, and cloud networking. Provided advanced troubleshooting, SCCM administration, and efficient incident management. Strengthened IT infrastructure and compliance through proactive management and detailed technical documentation. Key Accomplishments: Managed and maintained Active Directory and Azure AD environments, improving user authentication and access control for users. Implemented and resolved MFA and SSO issues, significantly enhancing user authentication security and reducing unauthorized access incidents by 25%. Developed and executed advanced PowerShell scripts for Active Directory management, automating user account provisioning, group management, and reporting, reducing manual effort by 50%. Designed and implemented IAM solutions, including RBAC and identity protection measures, ensuring secure access to resources. Automated key IAM processes using PowerShell and Azure CLI, streamlining operations and improving response times to access requests and incidents by 40%. Configured auditing and Microsoft Defender for Cloud, delivering proactive security insights, increasing incident detection rate by 45% and reducing response time to threats by 30%. Developed and maintained comprehensive technical documentation, improving knowledge sharing and operational efficiency. Recognized for exceptional performance and dedication with multiple awards, including Best Employee and Service Star. VCS ASSOCIATE Jun 2020 - Nov 2020 Amazon Development Centre India Pvt. Ltd., Noida Ensured seamless access and compliance for SMB clients by leveraging expertise in IAM support, verification, and compliance solutions. Enhanced system security and user management through effective troubleshooting and timely resolution of IAM support tickets. Collaborated with clients to deliver customized solutions, ensuring robust access management and minimal disruption to business operations. Key Accomplishments: Streamlined IAM support ticket management, rapidly resolving issues to ensure seamless access for SMB clients, achieving a 20% reduction in downtime. Implemented robust user account management practices, enhancing security and compliance, and reducing unauthorized access incidents by 30%. Directed security audits and assessments across 15+ applications, identifying and mitigating critical vulnerabilities within 48 hours on average. Collaborated with clients to customize IAM solutions, boosting operational efficiency and increasing client satisfaction by 25%. Optimized identity and access controls, enhancing system reliability and user experience, resulting in a 15% performance improvement. Enforced non-admin app registration policies, limiting access to Global Admins and reducing unauthorized application usage by 30%, aligning with OAuth security protocols. Provided expert IAM policy guidance, strengthening security frameworks and ensuring adherence to best practices for SMB clients. Sr. Solution Engineer Jun 2015 - Feb 2020 Quatrro Business Support Services Pvt. Ltd., Gurgaon Managed and optimized Azure resources, ensuring seamless operations and high availability. Responsibilities included implementing security best practices, automating processes, and providing advanced technical support. Collaborated with IT teams to analyze and mitigate cybersecurity threats, ensuring compliance with organizational policies. Key Accomplishments: Recognized as Best Employee for 2016, 2018, and 2019 and awarded Service Star in 2017 and 2018. Implemented secure hybrid environments using Active Directory Connect and Azure AD, enhancing seamless integration and user experience. Created and documented SOPs for managing global admin roles, app registrations, and employee lifecycle management, resulting in 40% faster onboarding/offboarding and 25% improved compliance with role-based access controls. Developed and executed advanced automation scripts using PowerShell and Azure CLI, streamlining operations and reducing manual tasks by 40%. Designed and enforced Azure Conditional Access policies, improving security and reducing unauthorized access incidents by 30%. Enhanced identity and access management processes by deploying Privileged Identity Management, role-based access control, and strengthening security measures. Provided Pre-Sales consulting support for authentication methods, including SSO, ADFS, and Seamless SSO, resolving complex authentication issues promptly. Sr. IT Specialist Aug 2012 - Jun 2015 Mind Bird Solutions, Delhi Headed smooth connectivity and operational continuity by managing and supporting Remote Desktop Connection and network drive access. Collaborated with IT teams to analyse cybersecurity threats, develop mitigation strategies, and protect sensitive data. Key Accomplishments: Awarded Customer Service Champion for Year 2014 for elevating customer satisfaction and resolution efficiency through technical support for Microsoft customers and POV. Boosted system performance and operational efficiency by optimizing Group Policy Objects through user and device management with Microsoft Server 2012. Minimized downtime and safeguarded critical data by proactively devising and implementing comprehensive cloud backup and recovery strategies. Secured robust security and compliance by effectively administering DNS, SSL, and DMARC settings in domain registrar portals for reliable domain management. Enhanced system stability and compliance by configuring and maintaining SCCM for software deployment, updates, and inventory management. CERTIFICATIONS Microsoft 365 Administrator (MS-102) Microsoft Certified: Microsoft Identity and Access Administrator (SC-300) Microsoft Certified: Microsoft Information Protection Administrator (SC-400) Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Azure Solutions Architect Expert (AZ-305) Microsoft Certified: Designing and Implementing a Microsoft Azure AI Solution (AI-102) EDUCATION Masters of Science in Information Security, 2024 Royal Holloway, University of London, UK Bachelor of Computer Applications (BCA), 2020 IGNOU, New Delhi, India