With over 15 years of cross-functional experience, I have dedicated my career to a single mission: making complex organizations run better. I thrive at the intersection of operational strategy, data-driven automation, and human enablement. Throughout my journey—from global tech giants like Amazon to high-growth engineering firms—I have mastered the art of building systems that allow businesses to scale without losing their soul or their efficiency.
During my tenure at Amazon, I spearheaded training enablement and operational readiness for seven international marketplaces (IN, US, UK, CA, DE, IT, ES). This wasn't just about managing schedules; it was about operational architecture. I translated high-level business requirements into standardized workflows and reporting dashboards. My standout achievement was developing Excel/VBA-based automation for performance reporting that reduced manual administrative effort by 90%. This allowed our leadership to shift from "reactive data gathering" to "proactive coaching," directly impacting marketplace quality and compliance scores.
In my role within the RPO and Engineering consulting sector, I served as the operational backbone for a design center's massive expansion. Scaling a team by 10x requires more than just hiring; it requires a robust infrastructure. I designed the SOPs, assessment frameworks, and vendor management dashboards that ensured we hit 100% of our recruitment SLAs while maintaining international quality benchmarks. I specialize in identifying the "manual bottlenecks" that kill growth and replacing them with scalable, repeatable processes.
My background is unique. With an M.Sc. in Microbiology, I bring a scientist’s rigor to business operations—I believe in root cause analysis, structured experimentation, and data integrity. Whether I was managing business operations at Pasayadan Institute or volunteering as a mentor at the Naandi Foundation, my focus has always been on ROI through Empowerment. I don't just build a dashboard; I build the training programs that ensure the team knows how to use it to drive results.
I am looking for partners who value precision, automation, and strategic growth. If your organization is struggling with manual data silos, inconsistent workflows, or the growing pains of scaling a remote team, I offer the expertise to bridge that gap. I bring the discipline of Amazon-standard operations to your unique business challenges, ensuring that your strategy is always reflected in your execution.