Prithiviraj Potsangbam (Raj)
Newcastle, NSW 2300, Australia.
Email:- http://au.linkedin.com/in/rajpots
PROFILE SUMMARY:
IT professional experience in Supply Chain Management, Warehousing, Distribution , 3PL and Retail Logistics with expertise in logistics process management, Warehousing Management System (WMS) functional and technical design\implementation, Transport Management System Support, I.T. Infrastructure design\support, System management, Project Management and Change Management. Knowledge and experience gain from working with organizations like IKEA Retail , IKEA Distribution, Yusen Logistics, Coles Distribution and WesTrac CAT.
Excellent knowledge of Supply Chain IT with expertise in Warehouse Management System (WMS) - Product Management , WMS Consulting, WMS Solution - Analysis, Design and Testing ( Functional and Technical), WMS Implementation and Deployment Project management. Successfully managed multiple end to end WMS Implementation projects for new clients and WMS migration projects for existing clients from legacy WMS to new WMS using both traditional and agile base implementation methodology.
Extensive warehouse operation analysis knowledge with hands on experience in designing WMS driven operational efficiency (Kaizen) process. Excellent Client Relationship Management skills, Vendor Management skills, Change Management and ITIL experience with system development life cycle (SDLC) knowledge .
EMPLOYMENT HISTORY
Business Analyst (WMS - Techno Functional)November 2017 to Till date
WesTrac Cat Australia Pty Ltd, Tomago (Newcastle), NSW, AUSTRALIA.
Manhattan SCALE™ WMS upgrade from 2012 to 2017 version. Task includes coordinating - Unit Testing, SIT, UAT test script review, WMS configuration review and site specific MOD configuration, test output review and validation.
Working with business users to determine business requirements, identify gaps and translate them to system requirements.
Working closely with Manhattan SCALE™ Warehouse Management System (WMS) super user to perform WMS functional analysis for designing solutions, evaluating options that include but are not limited to: configuration of existing WMS functional design, developing new WMS functional design, business process redesign, new package/function evaluation or a combination of these options.
Analyse and document the current operation process (AS-IS) and provide recommendations and guidelines wherever applicable to increase operational efficiency (TO-BE) using system.
Responsible for WMS product management and working on automation analysis (GTP - Goods to Person picking) for cost and benefit comparison.
Responsible for operation functional enhancement design, testing and Implementation of the WMS application (development and configuration) in UAT and Production environment.
Manage documentation and clear communications of the solution designed to internal resources, operations and management.
Analyse data collected and processed by WMS and use it for visibility and intelligence based on operation requirement in the form of SSRS and Excel reports.
Analyse WMS and WCS production issue as necessary to investigate the root cause of the issue and determine course of action for resolution.
Provide recommendation and support to central WMS IT Team for MOD testing and also advise on expected outcome base on operational requirements.
Systems ManagerMay 2017 to November 2017
Coles Distribution Services, Eastern Creek , Chilled Distribution Centre, NSW, AUSTRALIA
Manage site systems and all operational related applications (WMS, TMS)
Establish rules and procedures to enable the proper implementation of site IT systems.
Diagnose and provide solutions to recurring problems that require special attention.
Develop strategies and feasibility studies for the development of site systems’ design.
Define and monitor quality standards and ensure compliance with them.
Train and manage system support team.
Manhattan WMOS (Pkms) WMS system configuration and administration.
Support Optimization team to analyze WMS for efficient putaway, picking and replenishment process.
Support Inventory team to analyze and investigate store short picking and inventory discrepancy using WMS tools.
WMS Analyst (3PL- Manhattan SCALE WMS)July 2015 to May 2017
IT Project & Analysis Team Yusen Logistics Australia PTY Ltd., Greystanes, NSW, AUSTRALIA
IT Project Lead (WMS) - Terumo Australia WMS Implementation Project (Full Cycle Implementation - Sydney) - June 2016
Organize and manage project meetings with business and client to define project scope, deliverables, prioritizing action list and status reports.
Yusen key point of contact for all Terumo WMS Implementation related task and action escalation.
Participate in "ERP-WMS" process flow analysis and design with Terumo SAP-Global (Deloitte) team as WMS Subject Matter Expert (SME).
Conduct "SAP - Manhattan SCALE" Interface requirement gathering and documentation (IRD) sessions with Terumo Australia Operation and Terumo SAP-Global (Deloitte) team .
Conduct Manhattan SCALE Inbound and Outbound process demonstration \workshop for Terumo Australia and Terumo SAP-Global (Deloitte) team.
IT Project Lead (WMS) - Conair Australia WMS Implementation Project (Full Cycle Implementation -Sydney and Melbourne). January 2016 to June 2016
Led project meetings with the business and development to establish scope, deliverables, responsibilities, and timelines.
Conduct Business Analysis, Requirements Gathering , Interface Mapping and IRD sessions\workshops for WMS migration.
Support Integration design (SAP - SCALE), development (XML) and EDI mapping.
WMS Configuration : Managed all aspects of developing, configuration and implementing new WMS functionality to drive process improvement;
Created detailed documentation on system changes from initial system/functional specifications and process flow to test cases and expected outcome to operational work instructions.
Performed WMS Functional solution design and Technical configuration.
Performed QA testing for each configured functional area.
Performed System Integration Testing (SIT) to validate output and connectivity with client system.
Scheduled and administered User Acceptance Testing (UAT) prior to implementation.
Provided systemic training to “power users” regarding operational processes and configuration.
Change Management and implementation support.
Ongoing Second Level support to resolve any post go-live issues.
IT Project Lead (WMS) - Ansell Australia WMS implementation Project (Full Cycle Implementation- Sydney and Perth). June 2015 to August 2015
Led project meetings with the business and development to establish scope, deliverables, responsibilities, and timelines.
Support Integration design (ORACLE - SCALE), development (XML, CSV) and EDI mapping.
Performed all activities of WMS Configuration as listed in above (Conair) project.
WMS Design Lead (Manhattan Scale Enhancements Projects) - Ansell Australia enhancement project- Picking and Replenishment efficiency, OKI Australia enhancement project - Bulk Picking and replenishment efficiency and Conair Australia enhancement project - Pallet Picking efficiency.
WMS Second Level support resolving various WMS functional and technical issues , middleware errors and database analysis.
Adhoc report writing skills using SQL and on demand report platform creation using Microsoft SSRS tools .
WMS Implementation Officer (3PL- Manhattan SCALE WMS)September 2013 to June 2015
IT Project & Analysis Team Yusen Logistics Australia PTY Ltd., Greystanes, NSW, AUSTRALIA
Project Lead (WMS) - Virgin Wines warehouse relocation ( Full Cycle Implementation - Sydney). March 2015 to May 2015
Led project meetings with the business and client to establish project deliverables, responsibilities, and timelines.
Performed WMS Functional solution design and Technical configuration.
Performed SIT to validate output and connectivity with client system.
Performed Unit testing for each functional area after configuration migration.
Scheduled and administered basic User Acceptance Testing (UAT) prior to implementation.
Change Management and implementation support.
Ongoing Second Level support to resolve any post go-live issues.
Project lead (WMS Implementation) - Manhattan SCALE Stocktake configuration and co-ordination.
Project Lead (WMS Enhancement) - OKI account transport\carrier pre-paid service code implementation, OKI Pickface and Replenishment strategy implementation. (Kaizen Driven Project)
Project Lead (WMS Enhancement) - Virgin Wines Bulk Picking implementation to improve operational efficiencies during picking and sorting. (Kaizen Driven Project)
IT Responsible(Warehousing & Logistics):January 2009 to September 2013
IKEA Distribution Services Australia PTY Ltd., Moorebank, NSW, AUSTRALIA
Project Role:
IT Project Implementation support - Astro WMS (Consafe Logistics) implementation project for IKEA Distribution Centre Australia as Local IT Project Lead. Project involves co-ordination of IT-meeting to establish project deliverables, responsibilities and timelines, Data centre design and modification, Co-ordinate LAN and WLAN implementation, Co-ordinate Server and network hardware deployment with IKEA Global IT resource, Support server failover testing with IKEA Global IT and Configure WMS remote terminals (DloG) and RF scanners (Motorola).
IT Project Lead for WMS implementation project at IKEA DC external warehouse runs by 3PL (Toll and Linfox). Project involves 3PL ERP (SAP) integration with IKEA WMS, network interface with client IT infrastructure and IKEA infrastructure.
I.T Role:
Support and maintenance of Sever (Main and Backup) and Client infrastructure.
Support and maintenance of LAN and WLAN environment. Monitor WLAN status and escalate or resolve connectivity\coverage issues.
Configuration, troubleshooting and maintenance of Forklift terminals(DloG), Portable printers (Datamax) and RF equipment (Motorola).
Vendor management for hardware purchase, support and maintenance. (IBM and Cisco)
Full Serve Coworker (Retail Logistics):May 2007 to December 2008
IKEA PTY Ltd, Homebush Bay Drive, NSW, AUSTRALIA
Support backend logistics operation for retail.
Support exchange and return in stock return management.
Inventory Management and daily cycle count.
I.T Production SpecialistJanuary 2007 to April 2007
Acer Production Center, 5 Fig tree Drive, Olympic Park, Sydney, AUSTRALIA
Operating system migration and testing for ANZ market (XP to Vista)
Troubleshooting and hardware fault root cause analysis.
IT Field Officer (Railcorp/ Highpoint Contract)August 2006 to December 2006
Acer Service Centre, Highpoint Australia Pty Limited, NSW 2140, AUSTRALIA
IT Support and Application deployment.
Installation and Maintenance of TLS (Train Locating System) and On-site technical support at various Train stations located in New South Wales.
TRAINING & CERTIFICATION:
Manhattan Associate MET Solutions "Manhattan SCALE" WMS Level 1 and Level 2 training covering WMS Functional Design, Technical Configuration and Second level support. Manhattan Associates, AUSTRALIA.
Microsoft Dynamic Axapta 2009 module: Installation & Configuration, Administration and Finance, Emporis Academy, INDIA.
EDUCATION:
Master in Information System Management (Advanced) full Time course from Australian Catholic University, North Sydney, AUSTRALIA: 2006 to 2008.
Master of Business Management (Information System Management & Marketing) full time course from Manipur University, Imphal, INDIA: 2001 to 2003.
