Pritam Saha

 Resume Pritam Saha Contact No: - E-mail:- Career Objective: To make a sound position in corporate world and work enthusiastically in team to achieve goal of the organization/MNC with devotion and hard work. Strength: Strong people management skill with excellent leadership Good Communication Skills Hard working, quick learner, Responsible Education:- Course Institute Board Year of Passing 10th Holy Cross School ICSC 2008 12th Holy Cross School ISC 2010 Experience: Company Process Responsibilities Months 1. Amvensys Technologies 2. WSE Games 3. Randstad Pvt. Ltd (Client- 21North ) TAG Mobile (U.S) Worked as a customer relation executive for both Lyve games and Raize the Bar. Support Executive and also handling operaions Helping the customers to resolve mobile phone technical issues and adding minutes to their numbers and also handling escalation calls and up selling 1. Building up the Guest relation with the corporate clients. 2. Doing up sale on the membership plans. 3. Monitoring all the marketing platforms and observing daily basis reports and make strategic plans for more outputs. 4. Scheduling meetings for the party bookings and confirming the deal. Also make sure the on time arrangements and better service level and working on guest reviews and feedbacks 5. Regular follow up calls to the guest to understand the experience and make the implementations. Helping the customer as a support executive and also looking into operations to manage the work flow and internal employes. 15 15 25 Personal Characteristics: Good Analytical & problem solving abilities. Able to adjust in different environment. Self-Motivated & able to take initiative. Skills: Certified data entry operator Excellent knowledge about operating computers, excel, PowerPoint. Developing marketing strategy for a product Providing professional training for technical, voice and sales. Languages: English, Hindi, Bengali. Personal Details: Date of Birth: 19/11/1991 Nationality: Indian Marital Status: Married Sex: Male Permanent Address: Colnelchowmuhani, Hotel Bridway, Near SBI, Agartala, Tripura (w) - Present Address: Jaffarpore schoolpara, Barrackpore, Po. - Nona ChandanPukur, Kolkata- 700122 Place: Kolkata Pritam Saha _________________________ (Signature) Date:-