Priscillia Archibong

I am a short-term rental operations specialist with extensive experience managing multi-unit and luxury properties, while also fully capable of handling single-unit listings. I manage and optimize property listings across OTA platforms like Airbnb, Booking.com, VRBO, and Expedia, using PMS tools such as Hospitable, Guesty, and Lodgify to ensure calendars, bookings, and reservations run smoothly. I implement dynamic pricing strategies with tools like PriceLabs and AirDNA to maximize revenue and occupancy. For property sourcing and portfolio growth, I leverage Zillow, Trulia, and Hotspad to find opportunities, track leads, and maintain organized workflows.

I oversee all aspects of property operations, including guest communication, check-ins and check-outs, turnovers, maintenance coordination, and review management, ensuring every property delivers exceptional guest experiences. I also support investors with scalable systems and operational workflows, using automation tools like Zapier and Monday.com to streamline processes and improve efficiency across multi-unit and luxury portfolios.

What I can do for you:

• End-to-end short-term rental operations management
• Daily oversight of luxury, multi-unit, and high-volume properties
• Workflow coordination and system optimization
• Guest communication before, during, and after stays
• Inquiry handling and reservation management
• Check-in and check-out coordination
• Guest review and reputation management
• Listing setup, optimization, and ongoing updates
• Calendar, pricing, and availability management
• Platform coordination across Airbnb and other STR channels
• Turnover and cleaning coordination
• Maintenance tracking and issue resolution
• Vendor and service provider coordination
• Documentation and lease-related record management
• Budget tracking and operational expense oversight
• Performance monitoring and reporting
• Virtual administrative support for STR portfolios
• Operational setup for rental arbitrage properties
• Process standardization for portfolio scaling

Please view my portfolio website to see my work.