I am a dedicated and technically proficient IT Support Specialist with over four years of experience in providing technical support and resolving diverse IT issues. Beyond my core IT expertise, I bring strong skills in customer service, data entry, and administrative support. I am highly organized, detail-oriented, and adept at managing multiple tasks remotely as a virtual assistant.
My proficiency in Microsoft Office, especially Excel, allows me to deliver accurate data analysis and reporting. I have hands-on experience with CRM systems, helping to maintain customer relationships and streamline operations. With solid project management skills, I excel at coordinating tasks, managing timelines, and ensuring smooth delivery of both technical and administrative projects. Driven by problem-solving and customer satisfaction, I approach every task with professionalism and efficiency.