Prisca Odia

I’m an Executive Virtual Assistant and Customer Support Specialist with over six years of experience helping businesses stay organized, responsive, and efficient in remote environments.

I’ve managed busy calendars, handled high-volume inboxes, and supported daily operations for executives, reducing scheduling conflicts and keeping everything running smoothly. On the customer support side, I regularly handle 40+ inquiries weekly, maintaining fast response times and ensuring every client feels heard and supported.

I also have experience in appointment setting, lead generation, and cold calling—engaging prospects, following up consistently, and booking qualified appointments while keeping everything well-tracked in CRM systems.

I’m comfortable using tools like Google Workspace, Microsoft Office, Zendesk, HubSpot, Zoho CRM, Trello, Slack, Zoom, and Calendly, and I also use AI tools to work smarter and faster.

Overall, I’m reliable, detail-oriented, and focused on making work easier for the people I support while delivering a great experience for their clients.