Principe Rico

PRINCIPE D. RICO Address: 13 Sapphire Road Emerald Valley Homes Dela paz Pasig City 1600 Phone: - Email:-Skype: live:.cid.75af7e1e8a34aebb OBJECTIVE To be able to provide excellent and accurate service to my client and to be able to share my knowledge and experience with the company. EXPERIENCE Offers On Homes Utah| Cold Caller [May 2019 - March 2020] ● Marketing Manager o Managed a team of 6 members that handles cold calling tasks and texting thru lead Sherpa. o Record daily KPIs and making sure that targets are met. o Skip trace and Upload leads on marketing platforms such as Mojo Dialler and Lead Sherpa. o Record and keeps track of working hours and attendance. o Review hours and prepares financial statement and submit to CEO before disbursing payroll. o Monitor hubstaff screens of Vas making sure that they are performing work. o Business Process Development. ● Appointment Setter o Cold Calling o Gauge motivation of potential sellers o Endorse Hot Leads to client Rocket Station | Virtual Assistant [ January 2019- May 2019] ● Transaction Coordinator The Impact Home Team o Download and manage Lead List from List Source o Skip trace and Upload leads on marketing platforms such as Mojo Dialler and Lead sherpa o Process and sends contracts to motivated sellers also known as the A to B and B to C Run comparables o Manage Dispositions o Post properties on Craigslist, Zillow and company website using carrot. o Building Cash Buyer’s List o Network with agents and realtors Rocket Station | Virtual Assistant [September 2018 - January 2019] ● Appointment Setter For John Martinez o Cold Calling o Gauge motivation of potential sellers o Endorse Hot Leads to client Rocket Station | Virtual Assistant [September 2018 - September 2018] ● Appointment Setter For John Martinez o Cold Calling o Gauge motivation of potential sellers o Endorse Hot Leads to client ● ● ● ● ● ● ● ● ● Training of Real Estate essentials for Investors. Proficient in handling objections for seller lead calls, determining between a warm or cold lead. Trained on Podio CRM Creating Buyer's Lists Valuation of Comps with or without the MLS Skip Tracing Social Media sites such as Craigslist, Facebook, Twitter, LinkedIn Email Campaigns Property Management Associate Vice President | J.P. Morgan Chase Bank N.A. Taguig City [July 2011-May 2017] Oversee day to day operations for a team that is comprised of approximately 180 telephone bankers and 9 team leaders, submit and report to site director KPIs and making sure that bankers and middle management are congruent to the goals set by the company. Intern Division Manager | J.P. Morgan Chase Bank N.A. Rockford IL [February 2011 – July 2011 ] As an Intern, I was tasked to lead a team for one of our outsourcing company NCO Group and acted as account site director. I have handled a team of Operation Managers and Team Supervisors. I conduct an analysis and use data to set metrics for the site and make sure that site is able to meet the targets that were set. Unit Manager | J.P. Morgan Chase Bank N.A. [January 2010 – January 2011 ] As Unit Manager, I have managed a team comprised of 18 people. Oversee day to day operations making sure that bankers are congruent to the goals set by the company and reports to AVP team performance. Unit Manager | ICT Marketing Services [September 2009 – January 2010 ] As Unit Manager, I have managed a team comprised of 18 people. Oversee day to day operations making sure that bankers are congruent to the goals set by the company and reports to AVP team performance. Training Coach | ICT Marketing Services [January 2008 – September 2009 ] As a training coach Washington Mutual as our client, we are assigned to be assist trainees with questions about standard banking procedures and policies. Evaluate their calls and performance for their KPI. Reports to apprentice supervisor about the team’s performance. Certify trainees and endorse them to production. Front Line Specialist | ICT Marketing Services [December 2006 – December 2007 ] Worked with Washington Mutual customers calling about their bank accounts and answer questions about their balances and walk them thru with their transactions. Handles disputes for fraudulent transaction. EDUCATION Post Graduate School [-] SAN BEDA COLLEGE OF LAW Bachelor of Laws College [-] ATENEO DE NAGA UNIVERSITY Bachelor of Science in Business Administration Major in Legal Management/ Legal Practice Secondary level Roosevelt College Cainta Rizal [-] TRAININGS AND CERTIFICATIONS ASIAN INSTITUTE OF MANAGEMENT Manage Performance Effectively - Online ATENEO DE MANILA UNIVERSITY Manage Performance Effectively - Online SKILLS ● ● ● ● ● ● ● Real Estate principles REO Principles and Practices Proficient in computer Software Systems Phone and Email Handling Capable of working under time pressure Able to read, write and verbally communicate in English Experience with the following Real Estate skills: CRM Systems: Investor Fuse, Lead Sherpa, Call tools, Five9 and Mojo Dialler Leads Sourcing (Real Estate Agent and For Sale by Owner) Skip Tracing Appointment Setting Seller Lead Management Comparables Property Management Social Media Management TOOLS MS Word MS Excel Investor Fuse Lead Sherpa Five9 Mojo Dialer Call Tools Call Rail Quicken/Quickbooks Podio Carrot Need to Skip MLS Mail Chimp Sky Slope Simplii VOIP Asana 1 Poor 2 Good 3 Fair ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ x ☐ ☐ ☐ ☐ ☐ ☐ x ☐ ☐ ☐ x ☐ ☐ X ☐ ☐ ☐ ☐ ☐ 4 Very Good x x ☐ ☐ ☐ ☐ ☐ ☐ ☐ x x ☐ X X ☐ ☐ x 5 Advanced ☐ ☐ x x ☐ x X X ☐ ☐ ☐ ☐ ☐ ☐ ☐ X ☐