Princess Venise Dumanjug Taneo

General Virtual Assistant

Enrollio · Full-time

Jan 2024 to Jan 2025 · 1 yr 1 mo

Remote

• ✅ Task & Project Management – Oversee client tasks, assign and track progress, and
• ensure timely completion.
• ✅ Client Support – Handle inquiries, resolve tickets, provide updates, and ensure
• satisfaction.
• ✅ Team Coordination – Assign tasks, balance workloads, and facilitate seamless
• communication.
• ✅ Social Media Management – Create and schedule social media campaign posts for
• clients.
• ✅ Reporting & Updates – Send daily progress reports, keep clients informed, and
• maintain workflow efficiency.

Real Estate Specialist

SSRS Real Estate Venture · Part-time

Apr 2022 - Apr 2023 · 1 yr 1 mo

Remote

• ✅ Appointment Scheduling – Confirm and schedule meetings between buyers and sellers,
• ensuring seamless coordination.
• ✅ Property Research & Client Support – Conduct market research, gather property details, and
• respond to inquiries via email and live chat.
• ✅ Cold Calling & Lead Generation – Use the client’s dialer and scripts to make outbound calls,
• qualify leads, and handle objections professionally.
• ✅ CRM & Lead Management – Select dispositions for prospects in the cold calling platform and
• schedule follow-up calls for myself or other team members.
• ✅ Performance Tracking & Reporting – Update call results, maintain detailed records, and track
• progress using time-tracking applications.
• ✅ Team Collaboration – Attend regular pre-shift meetings to discuss goals, strategies, and
• updates.

Administrative Assistant

City Gate Mission · Full-time

Mar 2021 - Mar 2022 · 1 yr 1 mo

Mar 2021 to Mar 2022 · 1 yr 1 mo

Philippines · On-site

• ✅ Client & Office Coordination – Act as the main point of contact between the company
• and clients, ensuring their needs are met efficiently.
• ✅ Scheduling & Appointment Management – Coordinate meetings, book schedules, and
• assist clients during medical appointments.
• ✅ Communication & Support – Answer incoming calls, handle administrative inquiries,
• and provide excellent customer service.
• ✅ Record-Keeping & Documentation – Maintain hard copy client files, input records into
• Excel and logbooks, and ensure accurate data management.
• ✅ Reporting & Daily Functions – Document and report daily tasks, keeping the team
• informed and organized.