I am Queen princess iheanacho, a passionate customer support specialist and sales Representative from River state, Nigerian. with over a year of experience, I have developed strong skills in managing support ticket, responding to customer inquiries through tools like intercom and hubspot, and resolving issues via email with clarity and empathy.
In addition to my support expertise, I bring attention to detail, marketing research skills, and effective communication that help me connect with customer, understand their needs, and guide them toward the right solutions.
I believe that every customer interaction is an opportunity to build trust and drive growth, and my approach combines problem solving with a customer first mindset