NIERE, PRINCESS M.
General Virtual Assistant/ Executive Virtual Assistant/ Customer Service Expert
Experienced and skillful inbound Customer Service, providing high quality service to customers, working address and meet all needs. Adept at following communication scripts tom properly handle various needs in a professional manner. Works to keep and increase customer satisfaction with every phone call. Understands the importance of delivering the mission of a brand with each and every action and interaction that takes place involving customers.
ADDRESS: LAGUINDINGAN, MISAMIS ORIENTAL, 9019, PH
EMAIL:- // MOBILE: -
WORK EXPERIENCE(s):
DECEMBER 2016 – FEBRUARY 2021
CALL CENTER / CUSTOMER SERVICE @ CARIBOU COFFEE KUWAIT (Al Sayer Franchising
NOVEMBER 2015 – DECEMBER 2016
SALES ASSOCIATES @ THE ATHLETES FOOT KUWAIT
(Ali Abdulwahab Al Mutawa Commercial Co.)
NOVEMBER 2010 – OCTOBER 2015
CALL CENTER AGENT / CUSTOMER SERVICE @ KUWAIT FOOD COMPANY (Americana)
EDUCATION:
BACHELOR OF SCIENCE IN NURSING
ILIGAN MEDICAL CENTER COLLEGE - (COLLEGE LEVEL)
BACHELOR OF SCIENCE IN ACCOUNTANCY
LA SALLE UNIVERSITY @ OZAMIS CITY - (COLLEGE LEVEL)
SKILLS:
Ability to Multitask
Effective Time Management
Computer Skills
Customer Service
Ability to Work under Pressure
Microsoft Office
Ability to Work in a Team
Communication Skills
Hard Working
Interpersonal Skills
Store management