Princess Morgan

princess morgan 357 Gravel Heights, Spanish Town, St Catherine ·-- Proficient administrative team member well-versed in payment processing, correspondence management and sales. Offering 5 years of related experience and the desire to positively influence team efficiency, work accuracy and overall productivity. Detail-oriented Account Associate. Knowledgeable about setting up accounts, tracking deliveries and documenting updates. Computer-savvy professional with excellent customer relations and conflict management abilities. Looking for a challenging role with a growing team. Experienced in Customer Service which I offered 4 years as well. Excellent reputation for resolving problems and improving customer satisfaction. I believe in integrity to always doing the right thing when no one is looking and I believe that no one is all knowing, and as such I anticipate. seeking the assistance of others and working as a team to get. Experience JANUARY 2021- Current SALES EXPERT, CENTERFIELD Present, promote and sell products/services using solid arguments to existing and prospective customers. Preforming cost-benefit analyses to potential customers. Provide exception customer services to our customers. Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue. NOVEMBER 2019- JANUARY 2020 LOAN OFFICEr, ASPEDE MICRO LOAN COMPANY Successfully closed average of 10 loans per month. Assisted senior-level credit officers with complex loan applications. Recommended loan approvals and denials based on customers loan application. Maintain friendly customer interaction. AUGUST 2018- DECMBER 2018 SALES REPERSENTIVE, FUSION BPO Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue. Collaborated with clients to maintain relationships and provide customers with thorough support and guidance. Maintained customer satisfaction while handling calls quickly and professionally. SEPTEMBER 2017- AUGUST 2018 ACCOUNT ASSOCIATE, VXI GLOBAL SOLUTION Answering inbound calls providing product information and selling/up-selling home entertainment service. Address all customers concern and inquiries. Engage customers in discovery dialog designed to determine their needs and best offers available. Education SEPTEMBER 2004 HIGH SCHOOL DIPLOMA, SPANISH TOWN HIGH SCHOOL SEPTEMER 2010 TREDEGAR PARK ALL AGE SCHOOL Skills • Invoicing and collect • General Office skills • Computer Literate • Customer Friendly • Communication Skill • Compliance understanding • Team Building reference Calus Moody Pastor Tele:- Alanzo Bryan Manager Tele:-