Princess Lyka America

PRINCESS LYKA A.AMERICA CUSTOMER SUPPORT VIRTUAL ASSISTANT CONTACT Filinvest Land 18LP11 Building 5. Studio City Alabang, Muntinlupa City. EDUCATION Northern Quezon College Incorporated,- Bachelor of Science in Business Administration Major in Marketing Management EXPERIENCE Contact Number:- Email:-Portfolio: https://lyka-portfolio.vercel.app COMMUNICATION Proven experience in navigating amidst highpressure industry. Maintaining a high degree of communication with my peers to elevate the quality of the customer service. April 2023 – September 2023 Host/ Server – Appleton Little Paradise • Delivered exceptional customer service ensuring each guest had a positive and memorable experience. • Handled inquiries, resolved concerns, and maintained professionalism in person and over the phone. October 2023 – June 2024 Receptionist & Cashier – Buching’s Dimsum and Noodles • Demonstrated strong multitasking and communication skills, ensuring smooth coordination between front and back-of-house operations. • Provided warm, attentive service to multiple customers simultaneously, resulting in returning customers who regulary requested my assistance. SKILLS • • • • • Strong written and verbal communication Excellent organizational skills and keen attention to detail. Adaptable and quick to learn new tools and technologies. Customer-focused mindset with a passion for helping others. Professional, reliable, and be able to maintain confidentiality.