Princess Joy Ballados

About Me I am an accomplished Customer Service Representative, and Billing Clerk with more than 5 years of experience in Customer Service and 2 years in Billing. Throughout my career, I have consistently demonstrated a strong work ethic, a passion for excellence, and the ability to deliver exceptional results. I have been recognized for my contributions in areas such as Billing, Invoicing, Social Media Marketing, Order Taking, and Customer Support/General VA. I take pride in my accuracy, organizational skills, and time management. PRINCESS JOY BALLADOS VIRTUAL ASSISTANT/ BILLING CLERK Education Bachelor of Science in Nursing 2005 - 2010 West Negros University - Bacolod Work Experience Ninja De-Icer, LLC Contact B1 L23 Costa Brava Del Norte, Talisay City, Neg. Occ., 6115 - - Customer Service/ Billing Clerk- Enters Invoice and Bills into QuickBooks Review monthly P&L Process Refunds AR/ Collections Audit monthly vendor statements Onboarding, Order processing, Proposal Creation, Data Entry, Research Marketing Materials creation using Canva Love My Reality General VA 2019 Skills Customer Service Lead Generation - Gathering leads of different boutiques for possible partnership Data Entry, Research Product Posting on Social Media websites My Kingston Kids General VA QuickBooks| Billing & Invoicing Marketing Materials Creation Data Entry, Google Sheets, Research, etc. - Publication of online newspaper using Joomla Events Promotion by posting on Social Media platforms, and websites Email Management, Research, Data Entry 51 Talk ESL Teacher- Individual contributor for a Chinese ESL Company catering to kids and adults.