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Princess Edelene B. Gunay
Blk 1 Lot 7 Villa De Lipa Marawoy Lipa City, 4217
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Career Objective
To solve problems in an effective/creative manner in a challenging position and seeking a responsible job with an opportunity for professional challenges.
Work Experience
Back Office Associate The Results Companies November, 2017 — Present
Organize office and assist associates in ways that optimize procedures
Sort and distribute communications in a timely manner
Create/update records ensuring accuracy and validity of information
Coach The Results Companies January, 2016 — Present
Coaches are responsible for planning, organizing and delivering an appropriate range of sports activities and programs for individuals and teams. Typical responsibilities include: teaching relevant
Customer Service Representative The Results Companies September, 2016 — Present
Manage large amounts of inbound and outbound calls in a timely manner
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Skills
Fluent in English Language
Back Office associate/assistant
Quality Assurance
Typing speed of 60 WPM
Multi-tasking
Education
First Asia Institute of Humanities and Technology
Bachelor of Science in Industrial Engineering
Year: June, 2015 - August, 2016
Awards
Certification of Excellence 2016
In recognition of excellence performance by passing the requirements of WellCare DTC - Wave 17
Certification of Completion 2017
In recognition of finishing all training programs from coach to supervisor
Top Agent of the year 2016
In recognition of being a top agent for the year 2016
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