Princess Garnet Daizelle M. Lim
Zosa Compound Door D, P. Rodriguez Street, Cebu City, Philippines,--
PROFESSIONAL SUMMARY
Reliable virtual assistant with 1 year experience known for consistent and productive work ethic. Able to maintain an upbeat and positive demeanor in high-stress situations. Enthusiastic team player and fast learner, eager to learn new processes and techniques to enhance individual and team productivity.
JoB Experience
Cognizant Technology Solutions Inc., Cebu City IT Park | September 2019 – August 2020
Nurse Associate
• Establishes, develops and maintains business relationships with prospective customers and to generate new enrollment for the organization’s products/services
• Use computerized system to provide information and answer health related questions as prompted by incoming calls.
• Also asks probing questions for more data as necessary
• Follow and adhere to prescribed training methods
• Serve as first level contact for customer inquiries.
• May respond to customer complaints by referring them to immediate superior.
• Maintain acceptable levels of performance including but not limited to attendance, adherence, customer courtesy, and all other productivity and efficiency targets and objectives
• Identify inaccuracies in databases and report problems for correction
Skills
Data Entry in Google Docs or Microsoft Office Applications
Transcription
Email Management
Calendar Management
Social Media Management
Internet Research
Wordpress
Customer Support/Service
EDUCATION
Misamis University, Ozamiz City, 7200
Bachelor of Science in Nursing, June 2010 – March 2014
CERTIFICATIONS
